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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,465 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very convenient and light weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for almost 3 months now and I absolutely love it! It runs smooth. Doesn't take for ever to upload. Moves smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for this loaded laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop with Windows 10 I wanted to make sure I had the main memory and storage to handle all my needs. This computer was configured that way and the Windows 10 operates effective and fast. I was amazed on ow fast the downloads are on this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for college! Microsoft office is easy to use on it. Plus it has great storage and fast processing!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use, light weight, and a good price. Makes a nice gift for someone who needs an new computer or an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    I’m totally in love with my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Easily set up with the walk through instructions. So happy I chose this laptop for my work and personal needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    A mediocre mid-priced computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a mid-priced HP laptop that I would describe as average. If you are looking for a reasonably priced laptop to do word processing, this can do the job. In fact you probably can find a cheaper laptop that has the same functions and quality. I was replacing an HP laptop that is 5 years old, the new one is not much different from the old one. One complaint I have is the touch pad seems to be overly sensitive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Loud fan

    Rated 3 out of 5 stars

    Great computet But loud fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. It is fast, comfortable to use, perfect size but the fan is too loud!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice work computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight touchscreen is great for work. SSD drive loads applications quickly. No LAN port but just use USB adapter and it’s fine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good value for the capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen very user friendly and more efficient than mouse. Icons better alternative to tiles from previous Windows version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for basic wants!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new computer. It goes very fast it takes me where I need to go I do very basic things such as email searching xcetera.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So much faster than my old computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still adapting to the faster speed and different touch on keys. Think I'm going to really like it when I get used to everything.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. It is fast and very easy to use. Touch screen is very handy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    hp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality love that i can switch to a tablet when were out and about. Battery could be better but love my hp

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC. just low storage. That being said it is fast, boots in a timely fashion and does all I need it to do. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It's si convenient to have touch screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I'm using my phone every time I touch the screen. I live it has that feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our daughter right at the time the stay at home quarantine began. We were not sure how thing we’re gonna go as far as returning to school. We didn’t know how she was gonna get her school work done. So we bit the bullet, and choose this model. We couldn’t be more happy that it wasn’t the lowest model, but not the most expensive. Our daughter was very happy with it. It’s done everything we needed it to do, and also entertained during the boredom. Excellent purchase!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something kids could use for homework assignments since everything went to online education. All of the cheaper models were gone, so I went with this one as it had touchscreen and a larger memory than other models. So far, so good- the screen is not as sharp as an Apple computer, but that is not why I bought it. I was able to download Microsoft application with ease. The fan comes on more compared to an Apple, but as I stated before, not in the same league. I am happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer needed updating. This HP Laptop is perfect. A lot of memory, very compact, light, even comes with a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    good for basic school use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this computer for school for 10mos. light weight and works well. good computer for basic school use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quick and reliable. I’ve had it for a while now and there haven’t been any issues. Great computer for the money.

    I would recommend this to a friend