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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,465 reviews
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Handy piece of equipment!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light in weight. Works pretty fast. Looks and feels cheap, but beats my expectations so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, my son really likes it. I am so glad we found a decent price as other computers were too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been by far my favorite one. I’ve had no issues with it and love that it’s touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for everyday use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price and everyday use from surfing the net to working from home to Netflix it’s a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite computer. Love the touchscreen. The speed of the processor is great for what I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the touch screen is amazing. Being able to use as a laptop and tablet is pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good purchase. We have really enjoyed our HP Touchscreen laptop. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Worked well for online college teaching.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a beginner. Great memory. Need the Geek Squad in May or June for a few questions. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid is excellent and has met my expectations above and beyond. It is so extremely easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast and High Qualty GD. Very fast with SSD + Optane

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP 15.6" Laptop core i5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and responsive. Very quiet. Great condition for an open box item. I'll consider open box items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the laptop to be exactly what I need. Some of the complaints I have been reading here have not been a problem for me. The fan noise is not significant at all and the case while lightweight is not cheap as some indicated. Overall, very pleased with the laptop. MicroSoft Edge, Windows 10s and Office is new/different but that has nothing to do with the HP. The MicroSoft folks have been very helpful on the phone to answer a couple of about Office.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for older hp laptop. Easy to use and set up. Would definitely recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great. Get the coverage though. If u drop the touchscreen is expensive to replace

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop Guy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Got it on sale during the holiday. Love the touch screen. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the quality of hp is a guarantee for laptop users, and it’s light

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Purchased for home/work use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Bought for my home/work use &haven't been disappointed. The touch screen is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop has all of the features needed for my personal use. It is very light weight and very good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 5 out of 5 stars

    Very nice laptop for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Downside: Only has 2 USB ports in awkward location. Fan a bit noisier than old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6 Touch-Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the features of this product. So far, it has been a very good product. I've had at least 3 instances of the PC shutting down because of some error. I don't know what this is about. This has occurred while using Zoom and it might be related to that function. However, I'm going to continue to monitor and if the issue continues I will reach out for assistance. I like the laptop, it is lightweight and has a nice size screen.

    I would recommend this to a friend