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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,465 reviews
  • Rated 5 out of 5 stars

    Great, easy-to-use laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All new and all good. Do wish I could figure out how to make the audio work during Zoom without having to use my headset. Also, I don't seem to have the video of myself viewable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for school, can run many windows at once with no slowdown. Runs games fine, speakers are loud. Keyboard is flat so thats a bit jard to type on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It's quick, but what I like most about it is the keyboard. It's quiet and has a nice "feel" where I'm able to type faster than on my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to work from home due to recent events. Performs well for this purpose. Bonus is the size and weight make it perfect for travel. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service and product was excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was exactly what I was looking for and at a great price. The service provided was excellent and the product was delivered back to me before the scheduled pick up date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using it to work from home and satisfied with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. The touch screen is convenient. Two drawbacks are that it doesn't hold its charge long - has to be charged everyday. The keyboard is extremely touchy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it to work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to switch to working from home because of Covid19 and so far my new HP has performed flawlessly. Start up is very fast and that is great as my day starts at 5:30 AM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ABSOLUTELY LOVE THIS COMPUTER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything that I want with its enough bells and whistles! No complaints here and one of the biggest pluses about this computer is that it can grow with me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent laptop that is relatively easy to naviga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some other new computers that take so long to become comfortable with, the HP we purchased was amazingly easy to navigate. Simply it does everything I ask it and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my online courses as well as my little business and it is absolutely wonderful!! It was the best upgrade choice made from another HP I previously purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my HP laptop and it has worked really well for my needs!!! I plan to start a business online and it will be essential!!! I’m happy with this purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice low budget options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed better than some of the more expensive options I have tried. I am not a gamer or heavy user by any means so it processes fast enough and so far no major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop because of teleschool. The laptop was very appropriate for teleschool. I have a Kindergarten kid and he was able to use this immediately out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs pretty well. I would have bought one a little higher end but I had a really tight budget. I got a great deal on this unit and am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for pickup at store hassle free. Good device for basic use. Easy to set up and fast start. Have not had any issues in a month of use. Screen could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop to use mainly for work and school. This is a good laptop, the price was reasonable and it has more than what I need. I’d definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my kids doing homeschool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Only downside is that it boots you off the internet if you don’t use it for awhile and I tried to go into the settings to change it. And couldn’t figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    light, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was quick and easy, the main reason I bought it though was for school and couldn't set up the apps I wanted so had to changed a few settings, overall pretty good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for my desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced my desktop computer when it quit working. I could wish for more memory but since i have all my documents and pictures backed up, I lost very little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good experience with HP laptops and this one is no exception. The keyboard works well compared to other brands. The extra memory makes a difference.

    I would recommend this to a friend