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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,465 reviews
  • Rated 5 out of 5 stars

    Perfect for our needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're average laptop users. Email, the paper, some games and general fie and picture storage. The key pad is easy to use even for my husband who is 6'4" and large hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first HP within the house. My wife absolutely loves this system. I'm looking at purchasing an HP for my next laptop, as I'm that impressed with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does Everything Promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, quick speed, suitable for streaming, browsing, and light gaming. Only issue is it does get quite hot, but other than that it does all that was described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Fan of HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got this product. I have been looking for this product over the years. But the one I saw in the past was i3 with the same 12 GB 256 GB 16 and 12gb 24 gb 256 gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son this laptop for college and him and I were so impressed with it. I ended up buying one for myself. Great power and love the color and skin design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right size, fast processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an older HP laptop and the size caught my attention. Medium thickness but nice speakers for a laptop which was important to me. Starts up really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids right now since they moved onto online school now, and I just want to say that it is a great laptop for those that just need it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always a great buy with HP. This was an extra that we needed on the job, but have actually used it on the go when needed. Didn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast . nice job HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really program savy and do not use touch screen or pad I use a mouse. Its far more than I need but I think I will keep it. just wish it had a larger hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works PERFECT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something simple, also at a fair price and the employee directed me to this HP and its been great ever since. Hope I won't need to buy a new one for a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice basic laptop for general home computing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop for internet, office and general home use. Works great for kids homework and internet surfing. The level of components is good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. My daughter helped me pick it out and it was perfect for my needs. My old computer was dying so this one will take it’s place and should last me quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overal laptop for anyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vivid color of the screen. I had my last laptop for about 13 years til it would no longer accept updates and caught fire. No complaints for this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s pretty good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 1 month, but it’s been good so far. Really haven’t given it much use. I only use it for personal thing, not work, so it serves its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Goo laptop and good value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for trading in the market. This does a good job handling what I need with multiple screens open. Bought a second one for my daughter too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well for my home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the employee on the phone took care of all my questions and when I arrived at the store they were quick to bring my product out and maintain safe communications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet, have not used it much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The safe feature is still on and have to wait for the quarantine to be over to take it in. It also has completely quit working. I am using my old Toshiba for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is a wonderful computer for everyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a laptop this HP had 12GB of RAM. The highest in the store. The processor fly during the boot up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response and new features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was so slow and so I am loving the quick response with my HP laptop. I am enjoying the new features and that it can be linked to my smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything seems to work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fairly light user, I surf the internet and do emails, spreadsheets and word documents. I do not play any on line games. This computer is fine for my needs.

    I would recommend this to a friend