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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,465 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting use to this computer. I am learning to do more things on this computer.But I'm having a problem a problem burning CD's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, fairly basic computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a basic computer for not a lot of money. Works great, long lasting battery. Only thing is I miss the DVD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic work computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for simple work activities. I can log in from home and after purchasing the Microsoft Office program, I can get my work done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok once upgratef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting help from the store was difficult but finally got some assistance. The laptop is ok for what I am using it for currently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, incredible upgrade from my previous computer. Only jumped 2 generations but the work flow improvements are insane !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop did not meet my expectations entirely if I’m being honest. Despite this, for what I paid it is a pretty good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased this brand for our previous computer. Liked it so when the time came to replaced the oldest one, we bought the HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, great for streaming and games. ive had no issues since buying this, smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it was a gift. My old one died and I needed a replacement quick. Great price and does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for any use in business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the for a warehouse inventory, large spreadsheets, running different databases simultaneously, and never have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best LapTop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The versatility and size of this one gets you wherever you want to go. It has simple yet classic style and is user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. A little hard to turn off and on. Slick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it years ago and it still works good. Warranty program is goodbas well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product so far!! The store was not so helpful when finding the product, but I’m happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for my home office. But it doesn’t have a lite to the keyboard. At least I don’t think so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device for all of my apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for the things I need to do. The battery life is pretty good and connects to the wifi really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-15.6" Touch-Screen laptop-Intel Core i5-12GB Memory SSD + 16GB Optane is an excellent laptop for all my college needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros the computer is fast but the clarity of the screen is not clear the pixels are not sharp .. I have to return this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lapton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to take care of office 365. Plenty of RAM and the SSD hard drive works fast along with the 12GB of memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cheap laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids, has been working like a charm. Not a lot of bells and whistles but it's getting the job done for them.

    I would recommend this to a friend