Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Angle. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Left. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 1. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 4. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 11. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 12. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 13. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 14. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 15. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 16. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.
  • Alt View 17. HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane.

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD + 16GB Optane

Model:
15-DY1023DX
SKU:
6378015
Highly rated by customers for:
Your price for this item is $566.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,465 reviews

  • Fast and dependable computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bust Buy technician helped me select the right computer for my needs - did not over or under sell. Works great!

    I would recommend this to a friend

  • Great computer so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service in Best Buy, Great computer so far. I only have one month and a half with the computer

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best I’ve had so far, smooth running and lightweight. The display quality is great

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding buy for everything on this laptop. Salesperson was very helpful to determine how much computer we needed.

    I would recommend this to a friend

  • it's good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I have had it for a year, it does the job for a college student like me.

    I would recommend this to a friend

  • Great computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop! There are so many new features compared to my old computer. Very happy with my purchase!

    I would recommend this to a friend

  • Marginal Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard isn't backlit, salesman told me it was. The period, apostrophe, exclamation point, etc are very small and hard to see. The laptop I actually wanted was out of stock and the salesman said this was exactly the same; well it isn't. Not very happy with the purchase. I'm a pretty solid customer and have purchased some large items recently with satisfaction. This was a mistake.

    No, I would not recommend this to a friend

  • Wonderful!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my HP Laptop. I converted from a hard drive to a laptop and the extra space I have now is wonderful.

    I would recommend this to a friend

  • Amazing budget laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system of this laptop is very well made, sleek design and portable with a great battery

    I would recommend this to a friend

  • Very nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable laptop. Does everything I expect it to do and more. I’m a musician and would recommend this to anyone

    I would recommend this to a friend

  • great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this to complete my taxes, now I use it for just about everything...browsing, e-mails etc.

    I would recommend this to a friend

  • Amazing product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curve side pick up employee were nice, ready to go when I arrived. I love the product. Great work and thank you.

    I would recommend this to a friend

  • Excellent all around computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of use, durable, affordable. First computer I have purchased in a decade. Was well worth the wait.

    I would recommend this to a friend

  • Great size for mobile transporation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and remarkable graphics. Perfect size for desk work and on the move! Great value for this laptop..

    I would recommend this to a friend

  • Good for new learners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning on all of the things this new computer can do. So far it is easy to learn and its fun to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Price is right-short battery life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is right but I returned mine because the battery life was so short.

    No, I would not recommend this to a friend

  • I really love it easy to use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer only bad thing was it came defective but it got replace so looking forward for my new one

    I would recommend this to a friend

  • Wonderful replacement laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a replacement for my old laptop that stop working. Was easy to setup and begin to use.

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it an seem that it work out fine for work computer if thinking about getting one

    I would recommend this to a friend

  • Great investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop for my daughter to use for school work, has been a great investment I have even done.

    I would recommend this to a friend
Page 46, Showing 901-920 of 1,465 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.