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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,465 reviews
  • Rated 4 out of 5 stars

    It's no MAC....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent computer but it's no MAC. Touch-screen is a nice feature. Good if you need a Windows computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop ,was a little hard to get used to windows 10, color is great ,nice size.great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the beginning of the year so i can do school on it and it has worked great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and so far it has worked great. Great speed and reliable. Great purchase for price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to get An I3 but the rep convinced me to get this I5! It’s been amazing so far, smooth and sleek design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop open box. Great buy! Computer was brand new, great size, Best Buy is great as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It computes. It sits on your lap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Keyboard feels nice, touchpad works well. All the necessary ports. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new computer. It boots up fast and so much slimmer and lightweight. Yes, I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ... everything works perfect and im loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer to upgrade to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesperson was very helpful, and I'm glad I bought this new laptop and upgraded from my old Gateway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Intel-based PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for plug-and-play accessories that won't connect well with Apple laptops... it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Better speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has better speed than my current laptop because of the SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for what I need it to do. Bought it for business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed quick for work at home option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to make a quick laptop purchase for a work at home option, this has everything I needed. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful computer for the money!! It's powerful RAM lets you run many programs at one time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a year now and its a great laptop. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful surprise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her gift… just needed a cloth for wiping down the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new H P laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to the store and asked what is best for me and the salesperson helped me make a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very fast computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for the price. thin, light, and has good performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and works wonderfully. Indeed the Best Buy. Researched other stores. This was better buy.

    I would recommend this to a friend