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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,465 reviews
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Light weight computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and easy to use. needs light up buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer she doesn’t go anywhere without it. Awesome buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast with operations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson Loves It, it's his tools for University. He is Engineering student and I also have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is fast. This is a replacement computer and works much better than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lab top for myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and excited about my purchase as I will be buying one more of these for my wife as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like my laptop! Haven’t had it long enough to really explore everything it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop i have owned yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP wouldn't own anything else I am a fan of HP products and would recommend HP to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pleased with my new laptop from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came quickly after ordering. Setup was a breeze. Love my new HP laptop from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a very user friendly laptop. The size makes it easy to use anywhere in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the money. Fast startups quick web browsing great response times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Microsoft security (s) interferes with Zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, but the security in Edge is making my work more difficult than it needs to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightining fast and so convenient touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to change from S mode and to get used to windows 10 but running smoothly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, many uses.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop periodically & it serves the purpose for letter writing & searching the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for teaching from home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher facing a lot of new challenges this laptop works great for teaching from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat & Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to work with - Clear and fast operation - Very adaptable to use various search engines etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good because the camera is good it has a microphone and the speed is good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly laptop but missing some essentials

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly computer but does not have a USB port or CD/DVD drive touch screen works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! In combination with great monitor, it’s awesome as a remote work solution !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, battery lasts awhile unplugged and it's an all around good laptop for work etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my simple needs: email, word processing, internet research, and similar activities!

    I would recommend this to a friend