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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,465 reviews
  • Rated 4 out of 5 stars

    my experience with hp laptops is a good one....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did order that device for a friend of mine because I’m sure she will be OK with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, so easy to use. Teachers and students will find it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working very well for homeschooling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this for my 12 year old to use for his homeschooling. It is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase! For my 6yr old daughter to do virtual learning..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer so far. Have not use this computer but for emails and searching the web

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Construction a Bit Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad laptop per the specs. I wish the frame was metal no the hybrid plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product. Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and its working perfectly. I definitely recommend it. Very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptophp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop hp it serves the purpose for what I bought it for thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop good for school work. Works great and fast good on memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for my 2 girls in college. It has everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer is awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the entire computer. No issues. Very fast. Slim design perfect for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop for Remote work or students! I would defined recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great at handling all my business needs as well as internet browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Fast processor and enough memory for multiple office tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for students

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light weigh and spec'ed well for the price. Good value for school use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great tech that worked with us. Can't remember his name but he is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really fast on start up. Comes with a lot of preloaded software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop for my needs and very sleek. I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick pick up and easy process thank you ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it best lap top she brought. Hp is one of the best lap top 5 stars

    I would recommend this to a friend