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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,465 reviews
  • Rated 5 out of 5 stars

    Love my new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fellows really came through for me with a couple of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has everything my wife needed,she loves the screen size and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, excellent quality, and affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this PC!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 seconds from boot to start working. My old I-3 took up to 20 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Awesome customer service and ease of ordering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - smooth running and user friendly. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My son uses it daily for online education. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slim feel and sleek look it’s very lightweight and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has very good resolution, excellent speed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was more than I expected, very good to use with CAD softwares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for home and student use! 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sleek computer. The camera is great for Zoom meetings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for anyone to shop at Best Buy. Very nice employees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for general use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan was noisy and keyboard layout isn't that comfortable. I struggled at times and would end up pressuring the wrong keys as it had extra calculator keys on the right side. I think Lenovo laptops are quite better design wise and more durable...all my previous laptops were Lenovo and next will be too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again. Does everything that I need from internet to games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i very satisfied with my purchase it was fast to order and pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and I like that you can send And print from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love her gift . She find her computer to be very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop. It's easy to navigate. The price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great first laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than I expected at first I though it wasn't going it be so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I needed once I deleted S mode. Wish keyboard was backlit.

    I would recommend this to a friend