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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,465 reviews
  • Rated 5 out of 5 stars

    Good specs for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good would recommend it to friends, will see how it pans out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is working. No complaints here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a seamless purchase. Polite salesman. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OPEN BOX PURCHASE THAT HAS EXCEEDED ALL EXPECTATIONS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love working on my new computer. It had all the great features. I enjoy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is the best laptop I have owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop lot - I'm still learning what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worked well for my son. He uses for it writin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine. The rep who assisted me that day was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, later version for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is an upgrade from what I had. I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use because of touchscreen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use great. Still learning but I'm very happy about keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfect for what we need it for. Hopefully will last for awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trayless on my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer only downfall, it doesn't have a CD tray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows 10 easy to use. still new and still learning.. great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school I love HP. I have no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dadwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is now working partially from home now so this was a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item. no issues using it. no issues ordering it at your store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for a small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a small business that doesn't need a lot of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the price. Only draw back was no cd or dvd rom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good computer for my kid to use while doing school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for arts and crafts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really appreciated xmas gift she said it perfect and runs great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Very fast start up. Easy to work and get in internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend hp laptops to anyone. Good value.

    I would recommend this to a friend