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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,465 reviews
  • Rated 5 out of 5 stars

    easy to use. great screen clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. staff that helped me were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice large Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start up, pretty much open the box and start using your computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Memory Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 2nd HP laptop. A bit smaller in size and it does not perform as well as prior. Often the screen 'crashes' and the computer shuts down and tries to restart. I use it only for emails and some internet searches--no movie downloads, but it is not as good as my prior model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for work. So far it seems working to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it right out of the box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow! This machine is beautiful! Impressed as soon as I opened it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use laptop. Highly Recommended!1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, a lot of power and speed for my work and home needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My son loves it. Perfect for his school work and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and clearness of the screen display. Responds quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the same computer at work and it does everything I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Been a life saver during this coronavirus quarantine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it just have not figured out how to turn keyboard lights on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy to work online because of the coronavirus. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop that I have ever bought. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, user friendly for the kids and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for personal needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for computer for personal use, affordable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much lighter than my old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. At first hard to get used to it it's getting better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price/quality ratio!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful features are the large screen and the Pentium 5 processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. That's All I have to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Works very well. A lot of great specs for a great proce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely is an upgrade from my previous so I am enjoying it

    I would recommend this to a friend