Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $566.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,465 reviews
  • Rated 5 out of 5 stars

    Nice weight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, it was easy to load all my files from my old laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for everyday use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a good size and fairly easy to set-up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Item is what I wanted.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is very important and the item is great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great compact laptop that is perfect for our business needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing everything that I expected it to do. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to replace one that was too old and slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's easy to use and the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for casual use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box' even for us lesser computer users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't have this device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have this device, so I can't give you an honest review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several in my family own this model and have been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - i am satisfied with the purchase from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Perfect for our college daughter..she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and functional. Great buy! Not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well for the job i bought it for, just the right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You made purchase easy love new laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was extremely easy. I love my ne W laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning about the product..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning about the product and I like it so far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for what we were looking for.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were looking for and loving it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP what can you say

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to also return this laptop - even though it had all the bells and whistlers . However my son was luck to get a free used laptop from a friend. So even though we didn't even open the box. I just love HP Products. I am working on a fully loaded HP 360 Spectrum - LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for seniors.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. The laptop is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what I needed!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my needs! Easy to access and learn the navigation.

    I would recommend this to a friend