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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,465 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my daughter use it for school and her ulined class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. Recommend HP Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and printer easy to set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quality product at a reasonable price. review done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    security on laptop make it difficult to download apps,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lap top works great.would recommend this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for working from home and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have been satisfied to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point the laptop meets our needs and satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp sing of quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp is a quality brand, I really liked this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but bit overpriced. Love the hardness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and dependable! Geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Great laptop;easy to use:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as my prior HP.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC. The only thing I miss is the lighted keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy is my go to store for all my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have liked a lighted keyboard but a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work, play, movies, all around!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected and I have had no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Okay Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan.. The battery life is not great.. I still have the older HP 2 and 1 Laptop (turns into a Tablet), battery life was so much better and the quality of the laptop.. I guess I am stuck with this now..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of operation. Love the large keyboard and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer. Very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works very well and suits my needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the programs and size of it. The color is cool

    I would recommend this to a friend