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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,465 reviews
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the assistance and the Geek Squad. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is working great for my wife's business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the hp is evert thing i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would definitely recommend this lap to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new computer and this fits the bill!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Perfect! Just what I needed for our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed: a solid, basic laptop for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!! Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was here super quick and works as promised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my daughter for her college homework !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived right on time, great picture, easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast strong and very good value added to the purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when picking out the right laptop to get..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY Satisfied!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and responsive, with enough memory for my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I use it for work goes where I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new up to date laptop. This one did the trick !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, I work on computer all day every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was nice and provided necessary information....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy that the keyboard isn't set up to light up!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for what’d needed. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, would highly recommend excellent computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP intel 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop a few glitches but overall works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop Easy to use .......................

    I would recommend this to a friend