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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,465 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed works great for taking to work for CME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son who's in college, he really likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for everyday use!! Great design!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine. No issues. Hopefully it stays that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for distance learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new HP laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Kids can navigate it with no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Laptop Very easy to use Xxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this item for my husbands birthday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well nice and compact. My husband is very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, easy to use windowsn10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the keyboard better than my previous computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop has been very nice to have as I travel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that it doesn't have a CD reader.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DON'T BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, if i wasn't petrified of someone getting my info. I would take this back. Two things are wrong with this computer. THE SCREEN is not good. i can't see my games or a movie without playing with the TILT of the screen. and something that has NEVER been important before is now MASSIVELY IMPORTANT. stupid important. because it's stupid. but it's important now. the head phone jack is in the FRONT RIGHT side. most lap tops i have had have had the phone jack in the back this one is in the front. and CONSTANTLY rubs my wrist if i'm using the touch screen method or if i am using a mouse i need to remember to move my arm AWAY. but the screen thing is very annoying. constantly have to play with the tilt to see a game or watch a movie.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! Will definitely purchase again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in every way..... great value and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for its size its sleek and fast and well configured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great...I’m very happy with it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality for the money. grerat screen easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for travel, work and just having fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this unit. solid state makes it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it great product would recommend great quality

    I would recommend this to a friend