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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the touch screen, price, and user-friendly nature of the laptop positively. They appreciate its light weight and powerful performance. However, some customers have concerns about the loud fan and short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,465 of 1,465 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Computer for a small Business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice computer for a small business. We like the touch screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleasantly surprised. It boots in about 15 seconds, much quicker than the old laptop. Only drawback, RAM is not expandable according to HP, chips are soldered to the board. Still a great laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four years later and I have to buy a new laptop. I am not a happy camper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new $589 lap top and battery will hold a charge!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely take time or the effort to write a review but my experience with this laptop was so horrid that it motivated me to do so. Upon start up of the device i already received an error code (0x800704cf). The main issue with this bug is that the computer's software does not recognize that the computer is connected to the internet. This error code will not allow the user to properly set up the device and will not allow the user to make certain changes to the softwares functionality and renders Microsoft office programs unusable as it will not sync accounts or enable a user to log in to a Microsoft or google account.

    No, I would not recommend this to a friend