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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,004 reviews
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great laptop for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the HP laptop. It is light weight and has the amount of space and power. Easy to set up and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my laptop of 10 years finally died I needed a replacement ASAP and I found this HP to be a great value with these particular specs. I had to pop the back off one time and readjust the SSD as it came loose but other than that I’ve had no issues. The intel i5, 12 GB of Ram, and the 256 GB SSD is worth the price alone!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and light in weight GEEK SQUAD helpful in helping me to transfer material from old computer to new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and just what I wanted in a laptop it’s light weight and does everything I need to get done

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for my daughter she loves it great product great speed she takes it everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    returned it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer was not suitable for my needs. I had to return it however it appeared to work great for a touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP brand all in my life. This is a great one. It’s light, fast and the battery has a long lasting standing.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the slick design of this laptop it’s light weight and has everything I need to preform my school work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far, I like the fact that it allows you to put a PIN number as the password and that it has a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    small light weight easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and one that was 3rd grade friendly. This one does the trick. Awesome computer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and lots of memory space!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop 5 months ago and I love it. It is fast and efficient. The color is wonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hplaptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money spent. I am a firm believer in staying with HP for buying laptops

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I am a technical idiot and this was easy for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful upgrade from my 12 year old computer. It is so fast and efficient. Windows 10 is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine and superfast and as i am software developer it is able to efficient and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and 100% exactly what I needed! If you are looking for a setup straight to use laptop this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent bang for the Buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box feel, touch screen, better RAM and CPU compared to a lot of others at the same price point!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great labtop for your $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in Black Friday..for a great price..HP is a great computer for your money..can't best Best Buy price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster processor than a Pentium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new HP after my beautiful red HP laptop ceased to power up after installing new memory. Problem was the slow Pentium processor, which often caused it to freeze. This new 15.6" laptop has a faster Intel Core processor and much more RAM than the 4 GB red HP - a marked improvement. (To satisfy my red Jones, I ordered a decorative laptop skin.) So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Met my expectation and the price was some what fair compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my grandson, who is in his second year of college. He needed a computer with enough GB and memory to install needed educational programs and tools. This computer definitely fit the bill. He loves it. It still runs as if it were purchased yesterday. I would highly recommend this HP computer to anyone seeking a nice, compact laptop. It lets you get the job done.

    I would recommend this to a friend