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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,004 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop and very good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my HP laptop. Excellent price and very knowledgeable salesperson.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Gotta have it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. Love the touch screen. Wish the screen was bigger

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with performance..............................

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great laptop for the price for it for my parents for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Employee laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for an employee to use. It was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    solid basic laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought open box/used. no complaints. great product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this laptop, but I am having a problem with the "A" key on the keyboard. It does not always type and requires a heavier strike to type than the rest of the keys. It has gotten stuck down before as well. This has been a problem since day one. Was hoping it would get "Broken In" but that does not seem to be the case.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product & price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & price. This was a Christmas present, but I can use it for work

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great mid range laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. It's speed is a big improvement over my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great for students wotk at home, Moms Dads anyone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop eash to use light weight al ln in all a grest laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Its a basic laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price. You get what you pay for and that's what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy multiple computers a year for our company. For this price point, you can’t beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to work with, everything I need already their. Set it and forget it......

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started easy to set up the printer to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect laptop for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this simple but fast laptop. Always happy with HP products!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    laptop - HP always great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP always puts out a great product. Light weight and great touch-screen!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Slight learning curve with many new features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light to touch and to carry. Holds battery charge much long than previous computer.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, easy to learn and light and thin. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Paan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for daily use, fast, light weight. Battery wasgood

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't Buy This Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several HP laptops over the years and this one is sub standard at best. I chose a larger SSD drive and the i5 processor. I was hoping for a faster responding computer since it had a 256 SSD. Not the case the fans runs in the background and not any faster than a regular hard drive. It acts like this right out of the box so not much hope for the longevity of this machine. Also; 1. Terrible Battery Life 2. Monitor is very "grainey" poor resolution HP could do much better. Look for a different computer!!

    No, I would not recommend this to a friend