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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,004 reviews
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop to replace a desk top computer and are so pleased with it! We did hook it up to our large screen monitor however, as we were used to a large screen. I would recommend this laptop to anyone!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Good PC but the fan seems to run hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is quick and efficient. However, it constantly seems to be updating and the fan runs hard. I have walked buy it sitting on my nightstand and it sounds like it is taking off into space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP 15.6 Touch Screen Laptop Computer,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a period of 2 weeks my wife Carol & I purchased 2 HP-15,6 Touch-Screen Laptos. We also had a great experience with Justin the Geek-Squad tech. He helped us load Office program & clear Carol's computer of possible fraud input.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. Does everything I need it to do. I do wish it had an Ethernet port but that was my own fault for not checking for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased as a replacement for another computer that had gone bad. I must say that it is a excellent product. As always, I'll be returning to Best Buy for all of my electronics needs. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a good price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this computer as a home pc... no video editing or gaming. It does a great job. Boots quickly. Comes with Windows 10S installed, so I switched off the S. Couldn't run Quicken or Turbotax in 10S mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and start using right away!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase experience at Best Buy. Described what the lap top would be used for and was shown several options. This HP fits exactly the needs I described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last a long time. It's not heavy. Its thin and small. Fits easy in a backpack. Only thing I wish it had better speakers but with headphones this laptop is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop no DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design. Easy to set up and use. Didn't realize when I purchased there was no DVD included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer as an open box discount for our son who was just entering college. It has operated flawlessly and been more than he needed for writing assignments and online work with the college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop ! Good price !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality name brand computer that is powerful and capable of supporting my favorite data bases and apps. Reasonably priced. Got the higher end laptop for my wife and sacrificed the 55” TV for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and does all I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that it came with already loaded tips to get started. The keyboard has an easy touch. Good screen size. I was a little surprised that the fan is audible but I'm sure it's good to keep the unit cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as advances this computer is a little bit more advanced than I need this is still a great Computer Works very well Still getting used to using Microsoft 10 but beyond that is a great computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was just what I was looking for to do my personal stuff! It is a nice size, easy to see screen and fits in my lap nicely! It is easy and light weight for traveling on a plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because I needed Windows 10 for my Master's class. This laptop worked wonderfully! Got it a great price too! Highly recommend! Used it for minitab primarily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do a lot of computing anymore since retirement however portability is important. This computer is light weight, powerful and the screen image is crisp and bright. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and image sharp. Only purchased a month ago. Storage large enough for work files and some personal stuff too. Would recommend this computer to anyone needing a second computer as backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rian was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was extremely helpful and thorough. He answered all of our questions and made sure that all our concerns were met. You should be proud to. Have such a thoughtful and knowledgible employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Convenient size and easy to use. Haven’t had it long but like it very well. Glad we went to Best Buy for it. They have never stirred us wrong and any of the products we’ve bought there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, quick processor and I really love it! It was not my first choice to but I am glad with my purchase. The only downside is it doesnt charge while off. Make sure to carry the chord at all times.

    I would recommend this to a friend