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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,004 reviews
  • Rated 5 out of 5 stars

    Love the touch screen concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not purchased a new computer for many years and due to my age (80) was cautious. Is taking time but am learning and so far very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Family Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is the beat laptop. It will meet all the needs of a family. From movie watching to student papers and online browsing it has it all covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a deal and the price was amazing for the config. Perfect for regular browsing and some app. Not at all a gaming laptop so don't think of trying that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional laptop for the office that could hold it's own. Great addition for the price, fast and smooth and won't break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift from my wife. Great value for the price. Store was sold out (Black Friday Sale) so she had to order it online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while now. Its my work laptop and overall it is very durable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I am not regular user for laptop but now and than I have to use for my work schedule that’s why I bought this but still I didn’t get any chance yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really to fond of the laptops that fold past the 90 degree but this one hasn't broke. Super fast, SSD never misses a beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me , no problems or issues, i got my antivirus , i got my update of my programs or software etc.. perfect to run my business ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look ,Great work and I5 fast as well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product from hp is very good from this price . I am very satisfied.I also recommended to buy this product because instead of expensive other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this laptop for my mom, she has very little experience with computers but she loves it for listening to music and web browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and video and photo editing. Starts up so fast, runs super smooth, loads everything quickly and has a ton of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good PC for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, she says it works great for what she needs(medical charting) she also watches Netflix on it and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for basic home work like email, facebook, instagram etc great purchase The SSD is a plus for speed in boot up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for retirees!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff! This computer is replacing one I have which is outdated. This computer should be What I need & not difficult to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving it as a gift so it really hasn't been used yet. I did do some set up on it and that went really easy. I would have bought one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc with faster speed and beautiful screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even I am not good at using computer, this pc is very easy to use and it was very good transition from old pc to this pc. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality to the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect laptop for someone in college it has great picture quality and great resources and it easy for fast pacing and

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 2 out of 5 stars

    Not exactly as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They advertise this computer to have a fingerprint reader but it does not. Otherwise, so far it has been pretty nice. It is pretty fast considering it is a PC. Other than the plastic case and lack of a fingerprint reader I would give it a 4 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is on this laptop all the time. He loves it.

    I would recommend this to a friend