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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,004 reviews
  • Rated 4 out of 5 stars

    Pretty good machine for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we matched the online model too the model in the store, the machine in the store did not have all the features that were listed online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop meets each of our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop fit our budget, has the specs we were looking for, we have had great success with HP in the past so wanted another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight easy to take on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband found it easy to set up and transfer data from the old laptop. The images are very sharp and the touch screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned another computer bug they didn’t have it in stock. Store manager worked with me and I am happy with this better comouter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster processing and start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Being equipped with the SD makes start up remarkably fast and speeds processing, from downloads to bluetooth printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase of a laptop for myself. I'm not very computer savvy and this laptop has made things easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd one we have purchased for our company. Great quality and love that it's touch screen as well. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need it to. Only use it for word processing and surfing the web. No thrills and nothing fancy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for sometime now. This is a powerful machine. Even games work fine but not a gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I wanted and more. Wasnt sure if it was right purchase but after I spoke with the tech I knew it was. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this laptop for my daughter's high school yearbook and photography activities. graphics and media software loaded without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device for beginners. I recommend this for kids that are beginning to learn how to type and learn how to use a desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little bit noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer but a little bit noisy. I wanted to check it out but I came to Venezuela and now I have to wait until I go back to USA.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than average

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running smoothly after 2 years and I love it!!!………………………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer for my wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always shop at the store located in Manahawkijn NJ . The staff is very knowledgeable and a pleasure to do business with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No sim card or cd slot. It's a good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I spent a little more for the i7 plus a few more extras. It's a lot faster than my old Windows 7, so to me it's a good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is it will not print on both sides flipping on the long side of the page.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop would reccomend to others. Added wireless mouse and headphones fairly easy. Nothing else to say or add about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs perfectly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up quick and perfect by Geek Squad, just brought home and plugged in, ready to go and all my files and apps pre-loaded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use and set up by novices such as us. So far only used for basic computing and no gaming. So far very happy no complaints

    I would recommend this to a friend