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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,004 reviews
  • Rated 3 out of 5 stars

    Better deal available on HP Store website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good. I added this laptop to my cart when it was $499 + tax. The day I bought it turned out to $549 + tax and today it is $499 + tax again. Moreover, a similar model with a superior (Intel i7) processor is available on HP store website at much lower price ($529+tax).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and everyone was very helpful getting everything set up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top would recommend it highly! It is exactly what I needed for my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and has everything we need. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm kinda dissatisfied with pc because it doesn't have CD drive pictures and sound on live recording is sort of grainy sound static is obvious my friends say when watching my live feeds. I'm still deciding on rather it's a great purchase or not so I can't recommend it yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the needs of my son's family for both internet access and personal computing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP you have made a great laptop and the functions and accessibility is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and options for a gift. Anyone would be happy to receive this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson and seems to be perfect for his gaming needs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedicated Mac user. Went from a MacBook Pro to this MacBook Air. It’s great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new computer. We have had no problems at all. Very lightweight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only gets 3 stars as the first one I brought home kept freezing on initial start up and had to be replaced. The SSD drive is big enough for what we use it for and it fires up really quickly. This will run your home business apps and easily do light photo or audio editing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop needed for school and it does everything I need it to do. I like the look of it to..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for home use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for use at home. Does run slow at times but overall i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Laptop as everything I was looking for and performance was there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I was so glad to have gotten the very last on in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, my wife loves it. She can move anywhere and relax while surfing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good powerful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 a little different to get use to because u have to have an account for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my needs. I Bought it to run MS office and embroidery software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s deserve with price ! My brother loves it cause it come up with coi 5

    I would recommend this to a friend