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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,004 reviews
  • Rated 5 out of 5 stars

    Awesome speed and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately reccomend this worth the price and have had no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for this senior trying to keep up with the 22st century.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop. This is the first one we have had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop, does all I ask for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to try an ssd hard drive, this system is all I need and does all I ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value on this laptop that I needed for personal uae

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, Screen is small but manageable. Still being used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grata buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speed and good graphics card. Great starter computer for teen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure if I like this computer or not. I do not care for the keys on the keyboard. There is no indicator light to show whether the computer is turned on. There is no indicator light for the number lock key. Boots up really fast. Still trying to get familiar with Windows 10. Only time will tell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy I glad to get this computer, I like the store and the support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Like the feel of the keyboard. Good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever from BEST BUY ! ...always make BB your first stop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my 12 yo daughter for Christmas....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it live it love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter”school work Loves it and that’s all that matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 13 tear old grandson. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent processor, love it!! I would not give this up for nothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good machine for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good product to start out at college a machine that is cheaper and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best laptop I have ever bought in ten years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Fast startup. Long battery life. Lightweight and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it easy operating sleek an slum it was a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a wonderful price with all the features I needed

    I would recommend this to a friend