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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the laptop's speed, touch screen capabilities, and reasonable price. They appreciate its light weight and good battery life, as well as its fast performance and ample storage. On the downside, some users have concerns about the fan noise, battery life, limited number of USB ports, the absence of a fingerprint reader despite being advertised to have one, and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,004 reviews
  • Rated 5 out of 5 stars

    Love my new HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were helpful. Geek squad set it up. So far good all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my niece and she is happy with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my granddaughter and she really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use it for surfing the internet and Office. It's very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working faster than my old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is easy for me to use still learning all the ins and outs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a great computer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this product. I would definitely recommend to anyone looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time with the e web browser. Older so difficult to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my kids homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my kids to do school work and it is perfect for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp touch screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, computer being used for business and fit in quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer was a great buy for home use and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the laptop for training in our office and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for the price its very to use for beginners like me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It died in a few days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer would not boot up due to file corruption after less than a week. Overall it was a good fast laptop but only lasting about a week cuts the rating........ Best Buy, as usual, took excellent care of the issue. I got a different laptop from them since there were not a lot of ratings on this laptop yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP. It does everything I need it to do. Good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good value and price. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a business environment. Great for all Office 365 programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and as expected. Good customer service. Would buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my picture editing. Works as I expect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone who would like to purchase a laptop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xactly what I was looking for, streaming movies and web surfing

    I would recommend this to a friend