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Customer Ratings & Reviews

Your price for this item is $464.99
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The comparable value price is $619.99

Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,181 reviews
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    perefect for my use email and finance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use very handy. light weight love touchscreen perfect screen size

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wow! Love the look and size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my brother-n-law. He loved it. Says it is so much faster than his last computer (3 years old). The screen is relatively large and crisp. The aluminum body style is sleek and lightweight. He really enjoys using the computer to complete his college assignments. Says battery life is sufficient for him and he charges it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A great buy for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight, fast and does everything I need. It's got a ton of memory, the sound and video is good, and I got the bonus of touch-screen technology. I'm a bit too old to be a gamer, so I don't know how it would work for that. But it's very good for everything I do, which ranges from streaming TV and movies to working with a variety of Microsoft Office programs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely light weight. Fast. I'm so glad I purchased it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm REALLY HAPPY with My New Laptop COMPUTER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I'm an actual person so don't give me any crap! Yes, I did purchase this device from Best Buy about a month ago. I am very pleased with my purchase, not only for the laptop but for the service itself which was very genial and not 'high pressure' at all! The computer itself is very comfortable and I have used it without being plugged in (Accidentally, I might add, my bad.) for five and a half hours and it still kept working smoothly along. That alone made me feel like I made the right purchase! I'm not a techno-(Whatever you call those people nowadays.) and I primarily use this computer for Art Programs (ArtRage 6 and Clip Studio Paint Pro, primarily.) and for browsing in Brave, so most of the computer 'gobbledygook' that people speak is quite beyond my comprehension so I can't give you any numbers and the only 'specs' I have are the ones I'm wearing to keep the screen in focus! But I truly like this product and I heartily endorse it for anyone who wants a good computer laptop that is easy to work with! There! That's my review! Although I can't say it's excellent, I can say that it's very, very, Very, VERY Good! And if you think this is a false review, I invite you to do unmentionable things to yourself involving a farm animal, generous amounts of a cyano-acrylate adhesive and a fully charged cattle-prod! Be creative! Oh yes, Merry Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 4 out of 5 stars

    HP 15.6" laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, light weight and the 15.6" touch screen is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for school. Even to play down time playing online games. I bought this one for a high school student and he loves it. He installed a few programs needed for school and it seems to run pretty good. Hp is really making it easy to afford a laptop with top tools. If you can upgrade to a faster processor is better. But again. For a student this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Computer great but Software and Apps Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the computer is a great value. Like how it works with a mouse and touchscreen at the same time. Unfortunately, the same can not be said for the software. Between HP and Microsoft 10, there is a bunch of useless ( to me ) apps/programs preloaded. It has been a pain to get them off the system.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    Decent laptop, better out there at this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent laptop. I bought it for under $600. I thought I would be alright without backlit keyboard, but I slowly realized I did not care about the touchscreen and wanted a backlit keyboard. This also didn't feel that solidly built. I ended up returning the laptop and picking up a new Aspire 5 with Ryzen 5 instead and love it so much more, but this was still a decent laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    business use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop its light, screen is a nice size .Easy to carry.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Level Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time. Nice display screen. As I read in other reviews it seems to take this computer a little bit to get started at times. Have had a few glitches so far(two months). The sound will not work and despite troubleshooting this has not been resolved despite rebooting as told. The only thing that I may not like is the battery, it lasts only for 3 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fan kicks on about 4 hours after use. The battery life isn’t great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong and getting me through every deployment

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for more. Just what I needed for speed and performance

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best computers i have ever owned. Very fast and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    I'm enjoying how fast it loads.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to operate, with touch screen. The speed is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great Laptop that’s easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight and the touchscreen makes it easier to use!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I only use it for college so I don’t know the speed for games, but this is an amazing laptop and I definitely recommend it to anyone in school that doesn’t want to pay a lot of money. It’s fast too! The size is perfect as well. If your in school trying to find a good laptop this is it. The battery life great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great low budget computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Touch screen is fantastic. Fast and simple

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As HP goes it is a great laptop and good speed. Thin and Light!!

    I would recommend this to a friend