Customer Ratings & Reviews
- Model:
- 15-dy1043dx
- SKU:
- 6413692
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.
This summary was generated by AI based on customer reviews.
mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Apple Mac Book Air, it does not compete!
No, I would not recommend this to a friendlaptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this laptop for a about 4 months and it no longer works. I would not purchase again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
So sorry to hear that you're having trouble with your purchase. This certainly isn't the experience that we strive for with our customers, and I can imagine how upsetting this must be. With that said, I’ll offer some resources that I hope will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose any applicable icon which corresponds to the problem you're experiencing.
If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
No bueno.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a fan error message after a few weeks. Returned it and got something else.
No, I would not recommend this to a friendBroken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received broken, horrible return process, took almost a month to get our money back.
No, I would not recommend this to a friendMiss C
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop died on me within a year. Highly disappointed and upset.
No, I would not recommend this to a friendFreezes every 10min
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s keeps freezing and shutting down several apps. Pay a bit extra for an upgrade one
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item HAS NOT been picked up yet! 3/24/2021j Getting mixed messages
No, I would not recommend this to a friendHP 15.6 lap top
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't see the keyboard letters and numbers, needs darker numbers/letters
No, I would not recommend this to a friendComputer died today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brand new computer just completely died today. I’ve only owned it a month.
No, I would not recommend this to a friendIt did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem right out of the box. Couldn’t even connect to the internet.
No, I would not recommend this to a friendPiece of Crap
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. Breaks before 1 year.................
No, I would not recommend this to a friendbad delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.someone stole the laptop since it was left outside the gate...
No, I would not recommend this to a friend- Pros mentioned:Performance
HP Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop functions really well that it exceeded my expectations! I highly recommend. Hp
I would recommend this to a friend - Pros mentioned:Touch screen
Good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and speed is good. The quality of the screen is clear and crisp !
I would recommend this to a friend - Pros mentioned:Fast
Great HP laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I still have this computer and it works real great pretty fast at this computer is lighter
I would recommend this to a friend 2 year review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of my favorite laptops so far. Use it full time college classes and its gets used about 3-5 hours daily if not more. Holding up great, have had it for over 2 years. Only issue, the screen started flickering whenever I used the mouse pad. Was told it was a hardware issue, it wasn't. Luckily it was an easy fix that required simply resetting the BIOS during setup. Apparently it happens often, so there are a lot of forums that will help you troubleshoot if possible. But 2 years in, can say I love this computer.
I would recommend this to a friend- Pros mentioned:Touch screen
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. It was purchased for my crafting projects.
I would recommend this to a friend Adult user friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this computer for my mom. It is very user friendly. She has had it now for over 5 years and so far so good, all is well! We will stick with the HP family always.
I would recommend this to a friend- Pros mentioned:Touch screen
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small jobs and good size, with touch screen option.
I would recommend this to a friend Touch Screen Laptop from 2020
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an exceptional computer. I still have it, runs great. Like the touchscreen on it. currently used half of storage space on it, but still plenty to work with. paired it with an HP monitor and enough space to work with. Overall pleased with this one. Hope can last a long time.
I would recommend this to a friend