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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,181 reviews
  • Rated 4 out of 5 stars

    It’s a very good cheap option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs great and has a decent processor. The only thing I have a slight issue with is the display. It’s not a bad display don’t get me wrong but after a while of use it starts to hurt your eyes. I would definitely recommend this if you are looking for a cheap option compared to other high end computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop lasted through 2 heavy gamer kids, though it began to literally fall apart in the last 12 months. Keys popped off, then the hinge cover and eventually the charging port came off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three years and still perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop over three years ago (2020} and has been used for everyday projects almost everyday. Response is great and never a start up issue nor operating system issues. when ready for next purchase will definitely be a newer version of this unit. Five Stars for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2020, 4 years later this has still been a great laptop for my small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers I’ve ever had infact this computer was recommended to me by one of my good friends because his dad had purchased it and it has not failed me ever !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop. Still runs good to this day with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going strong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 4 years. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Outstanding performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop in years. Super fast touch screen is awesome! High-quality all around in terms of speed and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Super fast and reliable. I will definitely purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for 4 years now. No issues, i recommend getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Upgrading RAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer; it is now four years old and I need more RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop the other day and it has been fantastic. My wife is a teacher and she definitely needs a multi tasking laptop and for the price we felt we got we got a great a laptop. So far she used it for zoom meetings for about 3 hours and the fan never went on, she never got booted off the WiFi, and multi tasking was great during the day, also the touchscreen works just fine no problems there. So as far the other reviewers that had issue I think its an individual situation. For $519.99 Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop business/personal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have had thus far!! It is quick, virus free and is everything I need for business & personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted 4 years! Have had no problems until recently; great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great touch screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted me several years with no issues! I use this for school and work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop for the 1st couple years then the screen started messing up....for the last year it has been a nuisance! I then find out it needs a new processor so now I might as well just by a new laptop instead of investing the $200 plus & "hope" it fixes the problem! The keyboard is hard to see if you dont have great lighting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yhink twice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker eell for a while... 1 year later the screen goes out. Had to connect to an external monitor. Now that external output is starting to mess up. Not bery satisfied with this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, still working fast and it has windows 11 now

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It is a great laptop the best one I have every had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best laptop I have every own. it has the best HD Brightview Touch. It has a touchpad, camera light, fingerprint, the camera is a lightweight laptop it is good for school and college it has everything you will be making an awesome choice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP/Best Buy, my go to combination

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got every option and size I wanted quickly. The laptop is perfect for my needs and the price was within my budget. I buy all of my electronics at Best Buy, can't beat the prices and convenience.

    I would recommend this to a friend