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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,181 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lap top for college

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only go by what my kid tells me but he said it’s an excellent college lap top. Great wifi connection and touch screen comes in handy. Battery length has not been an issue either.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Appears to be a good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The creators of this computer should have made the battery life longer: it has to be plugged in daily. It should have a back-light in all computers; as we have the choice to turn it off ...what a cheap move.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going on a business trip In the beginning of the year so I was looking for a laptop something portable that I could take ģwith me in use saw this the price was great so I bought it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but battery life could be better and would have been great if it had backlit keys.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and quality are both good. The touch pad is the only thing that’s irritating and it’s because it’s so large. When trying to left click, many times you end up right clicking because the pad is so big.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value! Love this laptop....lightweight, quick, and decent battery time. The keyboard feels a little tin-like at first but likely keeps it light. Love the number keypad!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my HP computer as a upgrade and need for my home and I've been very happy with it. This product has a lot of nice features and I brought it for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Solid light duty laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a well working lightweight laptop. Good for browsing, email and working on documents. By no means a powerhouse but it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my ten year old computer. Wasn’t sure what I wanted. Luck was on my side because this model is everything I needed. On drawback I found the battery life short. Otherwise great computer m

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 14 years old granddaughter for school and she loves it. She can bring up more then one screen and using the touchscreen make things go faster.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    could be better but does the jobs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I bought an HP desktop which I love, so I thought this laptop would be just as great, sadly is does not come close. I bought for school and i only use for school so it is perfect, but the keys tend to not work sometimes. I was never bothered by the sound of the fan neither until... if you use the laptop to long the fan does get louder and it creates a whistle sound that is annoying and it makes you think your laptop will break. It is a fast laptop though so it is not all bad. i also like that the laptop is not super thin it is also not bulky either.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do for my home business for the price. Didn't have trouble adapting to this new computer. Has more software installed than my other one. Seems to work great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Issues with sound driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this computer except there is an issue with the audio drivers that causes crackles and pops in the sound. It should be an easy fix to update the drivers but it has not been. I even exchanged the first laptop I bought with the exact same model and it has the exact same issues. I shouldn’t have to to send it to HP for repair. There are several people I have found online with the same issue. Please fix this issue because this laptop is otherwise a good computer. Would not recommend this computer until HP fixes the audio driver issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary use is for school and Zoom calls. Great performance even while multitasking. Would have loved to see a 500GB drive for storage, but overall, very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great for remote work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice budget laptop which has 12GB RAM with i5 processor. The software comes pre loaded with Windows and touchscreeen features and area a great help for working remotely in pandemic times

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Just ok for my projects The keys are noiseless and keyboard has lights such that you can work in pitch darkness effortlessly. Storage n speed are also good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, good price. Best buy Geek squad always there to help. Lots of tutorials. Love that I can take anywhere without being tied to a stationary tower.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great laptop for an extremely price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this laptop. Battery life has been really good for us, the picture is good and the computer itself is very light a portable. Huge improvement over our last touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for what I need. I am having to adjust from a desktop, I had to buy a mouse to help. Nice size screen, ample hard drive storage & fast enough response. Overall happy with quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been the best i've ever had. I dont claim to be a computer guru and am definitely not employed by "geek squad" but its been perfect for work and school.

    I would recommend this to a friend
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