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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,181 reviews
  • Rated 4 out of 5 stars

    Could use a paper and ink user's manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why a minimum of 50 characters? It is a lap top like any other lap top just like in the '60s a car was a car unless you were a greaser. I was not a greaser and I am not a nerd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fine Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when they said it would and works great! The plastic cover around the keyboard seems a little cheap, but otherwise no complaints at all about this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service my laptop is what I was looking forward with a reasonable price an the agent was kind of nice even though he forgot to return lu drivers license

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I’m using this stand because suggested by Virtual Business Square for using Round-Off. They was right also this time. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased during Pandemic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underrated product! Works very fine, and the core chip that it contains will help it last long if used right. Highly recommend for casual users and students!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Def not high def screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the positive side, did a test and opened 47 windows at once and they loaded within 15 seconds without taxing the memory. Also, Windows Task Manager had the RAM at 13 GB. Was concerned that the touch screen might eat up RAM but the baseline use was comparable to my other laptops. Windows makes it pretty easy to switch off the S mode: just try and install something like Chrome and it tells you how. On the--very significant--negative, as some reviewers have pointed out, the screen is washed out color wise starting from the sign in screen. The resolution is def not high def, and the viewing angle very limited both in the horizontal and the vertical. Don't know whether is is a common manufacturing defect since some reviewers here write that the screen is good. In addition, while the keyboard has a good feel, the letters are printed on in a font whose lines are very thin, so it's a challenge to make them out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually a fan of HP computers, But this starts up quickly compared to my other laptops. I would recomment for anyone starting out for a first time computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for atudent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is lightweight, easy to use. Good on memory. The back-lit keyboard makes keys easy to see. Finger print scanner makes it easy to log in. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mid-range laptop. It is fast enough to do what I need (surf the internet, watch Netflix, etc.) I like that it is touchscreen and has a num pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I'm not a tech guy but this was pretty straight forward as far as getting started. Would recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, good to use for remote connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these for my business for remote workers. They were very simple to set up. My employees were able to log in remotely with ease. Good value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my computer to have a more up-to-date camera feature to use w/Zoom options. No major differences; just need to get more familiar w/some of the differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for High School Senior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my high school senior distance leaning and taking college classes. She loves it! She will be able to take it off to college next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value and easy curbside pick up. I placed my order through the app and in a few minutes, my purchase was ready for pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! My son has had since the beginning of the school year and it is very reliable. It is sleek, easy to use, and sharp. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I was afraid that it would be too complicated for me to figure out but it was a breeze to set up. I am so happy that I bought it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaky fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! Great new toy to start his new career in the civilian world after 21 years of serving his county.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything than the similar prior models. Only thing it is lighter (good) but the plastic seems more fragile than before.( but not a big deal for home or office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like the Surface Laptops

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work laptop is a Surface Laptop II so when it came time to get a new personal computer, it wasn't a hard decision. Very slim and functional and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot for a little

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop with plenty of storage. Runs Microsoft Edge so its very hard to get a virus. I would definitely recommend this laptop. A lot for a little

    I would recommend this to a friend