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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,181 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for WFH! The 12g Ram is so much better than the 4 on my work provided laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard are a little weird. The fan came on rather quickly, suggesting that the computer runs hot. Hopefully that will not become an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two kids learning from home! This has great speed, and built in camera, mic...all they need to participate in classes virtually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs. My previous laptop but the dust and I needed a replacement. Best Buy had the best selection as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lightness of this laptop. It seems work very well so far. I like this model. However, Keyboard is hard to read with proper lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still using this wonderful laptop. I have always had HP and I don't think I would buy another brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is for shared home use, so ease of use and simplicity are key. It was a replacement for a similar, earlier generation model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this notebook!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just what I wanted and needed! My first HP notebook. Easy setup and easy to use. The resolution is bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was very patient as he worked with me. He knew what to try and was able to get my problems resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and easy to use. This is my first new lap top in 10years. I love all the new features that are now available on new models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new computer, Wish the color keys were darker. Older people can't see that well. Otherwise, everything is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the HP laptop- perfect for my needs. The Geek Squad was very helpful & transferred my old laptop to my new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lap pad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast computer is all you ask for… well then you want it to last as long as it’s not obsolete… so far soo great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without spending more money, this computer offers HD screen, B&O speakers for great movie experience. Easy set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    corvette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Especially like the solid state hard drive. Boots up very fast. I have no complaints, So far works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Have had zero problems and support has be great when we had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusieQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect laptop purchased for travel to work from for my job. I just love my new HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Browser restriction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows S mode restricts you to only use their browser. Very annoying. You should also have the option to reinstall the S mode if removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the type of work I need to do this on this laptop, it works wonderfully. So light to carry, You can take it anywhere you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It is easy to operate. It is very contemporary looking. I like the key board. It was good value for this price.

    I would recommend this to a friend