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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,181 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well. Easy to use. Perfect size and good amount of memory for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the computer-it came in fine-I haven't started using it yet-but I will & hope to have something else to say about it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Great quality, great value for the price. Would recommend to any one on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it’s still working great I’m watching my Netflix now connected to the tv and internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, so much storage. Very lightweight, so you hardly know you are taking it from room to room. Price was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I need to work from home and is small and light enough to travel with. Good buy for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Superstar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My fingers fly over the keyboard, it responds very quickly from screen to screen, a very clear picture and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer choice was a great one! I purchased it for my daughter who is a freshmen in college. She really loves it!❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. I needed a numbers keyboard and this was a small profile, even with the numbers keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.5 Touch-Screen Laptop. Intel Core i5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop, Perfect size and very light and slim. Nice performance and super quiet. (not fan noise)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TONS of small but very annoying issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an Acer Chromebook that I loved but didn't support full Excel, which I needed for college. Bought this HP and have been very disappointed and it is over twice the price of the Chromebook. Has frequent connectivity issues and if you run the troubleshooter, it will tell you the problem and say it can't fix it. It was also tell me to connect to the internet but I can't because the issue was connecting in the first place. Sometimes, it will save your tabs, sometimes not. Had several issues with websites and my printer setup. I had zero of these issues with my Chromebook which ran flawlessly every single time. I believe I am stuck with as I didn't buy a warranty or anything but regret this. I'd write this review from my HP laptop but I can't get it to work right now.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Virtual School

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Jr. High School son, and he was able to set it up with no assistance and works perfectly for virtual school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I truly love HP products because they are reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP laptop that I have purchased. I am dedicated to HP products because they are dependable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my mom, she love it. Very snappy and responsive. Wish there was more storage but you can always upgrade that easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BESTBUY SERVICE WAS EXCELLENT BUT I DIDN'T LIKE THE LAPTOP. THERE WAS A LOT OF PROBLEM IN IT SO THAT'S WHY I EXCHANGED IT WITH ASUS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quick service. The employer was spunky and very well knowledgeable about laptops. I was in and out within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside is great! Very pleasant girl brought my package out & ask if there was anything else I needed. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is highly recommended. Great for my son for school, and very easy to use. The screen is very large and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop has been very reliable and easy to navigate. I am very happy with this purchase and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop for school. This one is perfect. Not too many bells and whistles and it perfect for my 14 year old.

    I would recommend this to a friend