Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,181 reviews
  • Rated 5 out of 5 stars

    New HP Laptop Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience was great. I like that I could get a great laptop within my budget. I only paid for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptops for basic needs I just wish that it wasn’t as thick but other then that I think it’s great for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for telecommuting.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for working from home. It loads up fast. I even bought another one for my daughter in College.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, so far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great intro to touch-screens, and perfect for web browsing and zoom calls! (I'm not a gamer, so can't comment on that).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop, my only problem is the battery dies rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the everyday needs. We use it for our business posting listing and dealing with customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kelster

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use sometimes difficult with connection however it does reconnect easily. Meets my needs for teaching virtually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer product. It’s easy to use and very stylish. I would recommend this computer to my friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement laptop. The Best Buy salesperson was excellent with assisting with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice computer for everyday needs, fast , lightweight . Would recommend , very cost efficient also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a inexpensive laptop for work and I can’t imagine needing any more functionality than what this laptop offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my husband. He is very happy with it due to clear, crisp image quality and processor speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my laptop and with the service provided by Best Buy. I would recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff worked with me in finding my new computer. It is an excellent computer and I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed B

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to work with. You do need a laptop computer stand in order to see the keys clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much quicker and easier to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light, flexible and so many different ways to do different applications. A lot quicker to access my banking needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fast cycling, works great. Got the same one for my daughter for school and she even games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop computer. I am not real good with technology but this computer seems pretty easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consultant very helpful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    consultant very helpful.She went over choices of what youm had in stock and could get and all the financing available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than nice PC!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for the money. Used in a business environment so has plenty of power for rapid response. Very pleased.

    I would recommend this to a friend