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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,181 reviews
  • Rated 5 out of 5 stars

    Great value !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for personal use for work and to watch movies on. It is perfect for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all of my computers and electronics from best buy, because they stand behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use and multifunctional. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very fast. Just the right size. I always buy HP because of their excellent products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first laptop I brought from here. At least it still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great value for your money and really easy to use.!!! A very happy shopper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return to sender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty reliable computer but I didn’t know it wasn’t a 2 in 1, so that was a bit of a let down (pun intended)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friend help me to set up. Now I'm learning each day more and better ways of operating my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work and streaming netflix. Just got it not long ago, so thats about all we can say about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work. We’ve slowly been switching everyone over to these and no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had no damage! Customer service was friendly and very professional! I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer but the silver keyboard is not the best for low light operation. black keys would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Have had it 2 years so far with no issues or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP gets better and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how light and thin this laptop is. Windows10 is running great on it, as is Google Chrome and Edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered at the store and when I picked it up, all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP number 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for me to use on everyday basis. HP is slways the way to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast computer but a blurry screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself Is of good quality, its fast and the keyboard is great. Its the screen that is what I think makes this computer stink. Its very blurry. You can barely read what's on your screen and in the evening it gets worse. The screen is not clear, and its almost looks like there's a frost on it. I returned mine to get an apple product which I am very happy with .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and no issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good eat purchased. Easy to use and no issues. Would recommend for anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and replaces a not to old Hp laptop. In retrospect I should have ordered a PC with a back-lit keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for less money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good stuff for this online time. My son using it for education in school and he is very helpful.

    I would recommend this to a friend