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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 275 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the responsive touch screen and the laptop's ease of use, finding it suitable even for non-technical users. Many appreciate the price point and the ample storage space. While some users mentioned the battery life could be improved, the overall performance and lightweight design received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 275 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I am happy to purchase another HP computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was surprised going back to a smaller screen that it would work for me and it does.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for husband he likes large screen with touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great lapto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a importan equipment for me i used o work is fast great quality overoll rating is a 10.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good starter touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. this hp touchscreen laptop has been great so far. the purchase price was fair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Still getting used to Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school, printing documents and iTunes. Sometimes it's a little slow but for the most part it serves its purpose. Never really use the touch screen part and it's doesn't turn around like a tablet so if that's what you're looking for go with Inovo idea book

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a few weeks ago and use it at home primarily for homework, watching shows/movies and talking to people on social media, or via Skype. It's serving me well, has a good camera, and a good microphone. I haven't fully tested out all of its features yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is reasonable priced & gets the job done! I am completely satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop for school work and gaming.It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Needed something quick for my office and this gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for my computer needs. Easy to use. Cap light could be brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for beginners use. User friendly especially the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything I want it to do for a laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a new computer and it is easy to use and the tech help was great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. It is more than I expected it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic, but good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as part of a bundle, so the value was quite good. It's a basic laptop that won't win any beauty pageants, but it has decent specs and hasn't given any problems. I got it for my kids to use for schoolwork and it will fill that role easily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10 year old to play games. He hasn't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got a great deal on it for the price. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Still learning Windows 10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times it is fast but I wish it were more often. I'm still learning all the tricks that it has to offer. Perhaps after I have had it a while a new review would be a higher rating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my mom who needed something basic for everyday stuff. The computer does what it needs too but it's a bit sluggish for me. I also don't like windows 10. And one last thing is that best buy included an antivirus program with the computer for free, but I didn't install it at all because I use AVG. I am constantly getting emails about installing the program, which I'm not very fond of. I would recommend this for anyone looking for a basic computer, but just warning you that it is a bit laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need. Speed is fast. Like the new Windows.

    I would recommend this to a friend
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