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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 492 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, ease of use, and lightweight design of the 15.6" Touch-Screen Laptop. They appreciate the solid-state drive for its quick performance and the long battery life. However, some customers have concerns about the limited storage space and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 492 reviews
  • Rated 5 out of 5 stars

    Everything i need in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wifes laptop decided it was time to retire. It was a huge loss to her work ability. I looked at quite a few models before choosing this one. It had almost all of the features of our previous model for a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a basic laptop and this was recommended to me for something that was better than your entry level computer and had a longer life than most at this price point. So far, I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for basic computer tasks and some simple music recording. Set up was easy. All the apps I've downloaded have run smoothly. The speaker on this laptop is great; sound is clear and crisp.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Good laptop by has Wifi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall, excellent for its prize But, the Wifi adapter would disconnect periodically.. i did all the possible configs, power settings and all... but still have the problem..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and pretty light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does a great job for my usages. I don't know that a gamer would care for it though. Start up is two to three times faster than a terabyte hard drive style laptop. I wish it had dual band wireless as I prefer 5 mhtz connections over 2.2 b/g/n wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for someone looking for high performance, without having to dig too deep into the wallet. Haven't had any problems with it. It keeps up with multitasking, I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    It’s what I would expect for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a huge fan of windows 10. Also during the setup process I ended up having to reboot my phone because of installing the Windows Launch, which removed and took over all my loaded apps and the system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale so got a great deal on it. Processor and memory are good for light multitasking. Hard drive is small but it's big enough for our user. I would recommend pairing this with a Samsung 500GB SDD upgrade for under $100 to complete the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and recipient loves it. More than what they expected. They were out of it at the store we usually go to, but had it at the next closest one so not too big of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve always hated HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only HP I’ve ever liked by far.. had very bad experiences with this brand in the past.. but this one makes it up for all those disappointments. Bought 2 of them by the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to do school work. Performs great. Finish is good. Process speed and touch screen are great. This is a mid level laptop at an entry level price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Geek Squad for loading this new laptop and enrolling me in the protection program. Also the purchase and exchange was very easy and painless.....Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the computer has a fast and efficient startup process. It enables me to access my files in a very timely manner for display or printing when in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop! It’s a perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband who loves photos! It is perfect for him! It’s his first laptop and he’s been very excited about the verbal automatic setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still use this to this day wanted to wait to give a review but one of the best products I have purchased. Easy and comfortable. Reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graet Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves this laptop it's very convenient the screen is good easy to type very very easy to use, but , it has a very low quality CD DVD drive. When the disc holder pops out it feels fragile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good average laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something with a couple extra bells and whistles and this just didn’t provide much more what is expected. Usually you are excited to use a new device and I didn’t really touch with 2 days later beyond necessity. It’s a good priced machine for the i5 processor however it seemed like it was a little slow for an i5. Not sure if that was my imagination or it runs slow for an i5 but that was my experience. For someone that needs a laptop and wants a reliable well built product with a strong company name, this is ideal...for anyone looking for an excitement in the purchase of a new electronics item, keep it movin’

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems yet. It starts up quick and does everything it needs to do. I mainly use it to type papers and go online. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Natural Silver, Ash Silver Vertical Brushed very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Laptop very user friendly. The Cortana feature is quite helpful. Windows 10 is easy to work with. I am very satisfied with my purchase

    I would recommend this to a friend