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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 492 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, ease of use, and lightweight design of the 15.6" Touch-Screen Laptop. They appreciate the solid-state drive for its quick performance and the long battery life. However, some customers have concerns about the limited storage space and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 492 reviews
  • Rated 5 out of 5 stars

    Awesome laptop, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use, fast, does everything as advertised! And for much cheaper than these other laptops that offer bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for everyday tasks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for home and everyday tasks. Preloaded software or lack of not so great. Processes relatively fast. Lightweight carries and stores easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement computer. After much searching, this is just what I was looking for. It's everything I wanted and needed in a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really nice laptop. Wife and kids have all used it for various reasons and has worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for about 3 years now. It's a great computer. Has never given me any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent laptop. Works great for college. I love that it's always ready to go as soon as I turn it on. I only wish that the keyboard lit up as well. Other than that, great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this laptop to our daughter and her husband for Christmas. It's a huge improvement over the old computer that they had been using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to get a new laptop as working from home has become more necessary. Now I can get things done in half the time as my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband and it is really great, the only problem is the lack of memory, that can be solved if you have a external hd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my middle schoolers endeavor for not online schooling and it is truly a great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen, works fast, connects well. Only issue is the same I have with every laptop - pointer will move accidentally when typing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, my only issue is that it is a little difficult to power on.. you have to press the button down really hard. Maybe I am doing something wrong, but otherwise it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son attends UE and needed a Microsoft compatible laptop and chose this one. So far he has been pleased with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure to use. Have enjoyed the upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade. I have always been a HP fan. This new laptop is a great replacement for my older model. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son and he loves it! Great for all of his internet browsing and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace a chromebook. I needed more power and have always been a big fan of HP and their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife as a Christmas present. She is very pleased with it and uses it in her small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy again good performance easy to work on and the keys letters are bigger then my older hp. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchased has been a great investment. It has helped me tremendously & saved plenty of time with many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs great! Wanted a midpriced solis state laptop with CD tray and other qulity features. This HP laptop was

    I would recommend this to a friend