Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $522.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, ease of use, and lightweight design of the 15.6" Touch-Screen Laptop. They appreciate the solid-state drive for its quick performance and the long battery life. However, some customers have concerns about the limited storage space and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 492 reviews
  • Rated 5 out of 5 stars

    Son loves his computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Great value product. Haven’t had any problems since started using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new computer I got. I've used it for 3 months now and like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what’s needed. It does everything I needed it to do quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great college HP laptop for my child from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old HP Laptop with this one. Very fast boot up, easy keyboard, very good screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift,loaded with just the right amount of things,fast,SSD drive is a must,plenty of ram

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for basic use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for mom to use for a basic surfing/streaming device. IT works great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for personal use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is great! Processor is fast ! Speakers/sound are very good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    functions properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buying this computer. Works fine for home use. Disc drive great bonus. Would recommend for anyone who is looking for laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great and affordable lap top of great quality! Very sturdy and easy to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift for daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s father came in for Christmas this past year. Well he buys her the laptop which has had problems from the start, so my daughter says and I’ve seen. Her father did NOT buy any protection plan and I don’t have the money to send directly to HP. Her dad knew this and since he paid for it, nothing I could do. The computer is a very good. I just wish we could have it looked at by the Geek Squad for my piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tradition of Trust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the HP name and tradition and this product is quality and reliability in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer. Has excellent battery life and really nice speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all is great for my work lo ng lasting battery no interruptions im very happy:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Never opened it. Returned for a laptop geared more towards gaming. Specs looked good for the price had she kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for beginners

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this for her online college classes...works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient uses all the time, everywhere we go. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this laptop all the time for work and for shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a work computer for me and works out great for it. right size adn weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandaughter, for college, and it has been a great laptop.

    I would recommend this to a friend