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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 492 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, ease of use, and lightweight design of the 15.6" Touch-Screen Laptop. They appreciate the solid-state drive for its quick performance and the long battery life. However, some customers have concerns about the limited storage space and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 492 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for 1st year college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my 19 year old and 22 year old for school, Stylish and sleek finish and speed is optimal

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch screen laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Only thing I wish it had was a port for a wireless mouse. Touch screen is awesome but some things are easier to navigate with a mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is number 1 in my book for laptops, light weight, has everything I need to run my small bookkeeping business

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lap top computer. I find it very lightweight all though the touch screen takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a touch screen laptop. I do like the faster processer too. It's my first Hp. Time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use , just what I needed for my school work as well as my accounts at home . I have had mines for about 2 years now very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her new HP computer. It starts up right away. It has more of what she needs (speed, memory).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Like my hp laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my laptop is great. I would recommend this to anyone. It is easy and I love the touch screen. Thank you for suggesting this item to me and my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sales folks with good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the knowledge the sales guys had as well as how patient they were with me checking things out. The laptop was on sale due to it being returned. It was in great shape with no issues. I us it for casual computing and in my technical work. Seems like a solid machine with lots of potential. The SSD is great as well as the screen. This is a fine middle of the road PC that would likely serve great for most users out there.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ... I thought it was going to be hard to have a windows computer but it was really easy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has good build quality. Good for the price. It's not very heavy too. Main advantage is 8th gen i5 processor. Keyboard is nice. The only problem was that the cpu fan had some defect and it kept making some physical noise as if it was coming from fan blades. It never stopped and got worse when cpu was under load so I had to return the laptop. Otherwise it's good machine.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    great sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 star only because I felt that they could have increased the memory space from 128GB to 500GB or 1 terabyte but overall happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great, the price was even better couldnt pass it up. Black friyay.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I needed and more. Love the touch screen and the number keys on the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer for non-gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased computer as a non-gamer and with Microsoft Office 2019. All applications run well. Computer is much lighter than my predecessor computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, perfect for my needs. I'm old school so it's taking some time to learn the Windows 10 & a touch screen, but I'm slowly learning!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It is much faster and more reliable than the one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Lapton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Solid state drive boots up so fast

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop to only have 8GB memory. It's a great laptop to have a 128GB solid drive haven't experience and lack in the cache memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid-range laptop ideal for virtual schooling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid-range laptop for general use and online school or meetings. We bought this for my daughter, and she's been using it all year for going to school virtually. It works great and has all the features we need include a good quality built-in webcam. It also includes a built-in DVD drive, which is difficult to find anymore. Could use a little more memory and storage space, but prices have come down so much since we purchased that I'll just upgrade those.

    I would recommend this to a friend