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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,826 reviews
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced an 8-year-old laptop, that couldn't be upgraded. Replaced an HP with an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Hp laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight and easy to use. The battery life is less than an hour so I have to make sure my charging cord is always with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - Intel Core i7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize the keys were silver. Do not know who thought silver key were a good ideas on a silver computer, makes it hard ti see keys.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Like my new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the speed and looks of my new HP laptop. I thought the windows 11 would be difficult but have not run into any problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery and fan noise.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned an HP 17."" touch-screen laptop with similar specifications. I needed a smaller and lighter laptop to carry around and the 17" has had battery problems for very long. Unfortunately, this laptop was slow when performing certain functions, and just a few days later the fan began to make noise, so I had to return it. I am much happier with the Samsung laptop that I bought, though, it cost about $300 more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best looking computer, but it runs great though. The specs on the laptop are pretty good so couodnt pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lovely Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful and fast computer, with many features. I love the touch screen and the lighted keyboard very helpful in low lighting

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable machine that has taken care of all my business needs to date. No issues and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Performs excellently. Performs all tasks that I performed on my old laptop much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to navigate and operate. Screen is crisp and batter life so far has exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good HP laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Light and very high definition touch screen. Much faster boot than my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for its price. So far it has fulfilled all its functions very well and has met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Device for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this laptop because our older hp was moving slowly, he's very happy with the process speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good item wich runs plenty fast and I would highly recommend this to anyone looking to buy a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Creative lover’s dream.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the creative designer. I absolutely love the speed and the e graphics. Does not disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a durable laptop for basic personal use, and so far it has done exactly has I wanted. I ended up contacting HP because of a notification about "Intel Optane Memory" I kept getting, but after speaking to a second technician he was able to check everything and let me know that notification didn't apply to this laptop and we turned the notification off. So far so good overall!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price! Great for any college student or some one who works from home. Very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. Got it fit an amazing deal. Went in the store but find it cheaper at Best buys website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Touch-Screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP is everything advertised. I like the clarity of info shown. Also, the size of the laptop is just right

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Buy from “Best Buy”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the features and speed of computer would advise anyone looking for a new computer look no farther.

    I would recommend this to a friend