Customer Ratings & Reviews

The laptop works wonderfully! It is fast enough for me!

It’s been a while since I purchased a laptop so I’m a little unfamiliar with all the new bells and whistles that are out there. So far so good I used it for work and a little bit of entertainment. It’s not a super computer but it works fine for me I’d have to say best bang for the buck. Especially since I got it at the discounted price.

Ended up returning it. Flimsy screen, poor color, "faded" appearance. I tried this one as a backup to my existing ASUS, but ended up returning it. Was going to upgrade the SSD to a 1TB, but glad I didn't. It's the second HP I've returned in the last decade, due in large part to the anemic, washed out screen. No vibrant colors, no sharp resolution. And, I noticed if I (very, very carefully) brought the top 2 corners towards me, there was a pronounced bend in the laptop screen. Returned and spent way more than I intended on an ASUS with a vibrant screen and 1 TB hard drive.

It’s a great computer, fast and good battery life.

It is good. The sound clarity and visuals are good.

Great lab top but better when using a mouse nice touch

Love that the screen seems bigger with the slim border.

I have enjoyed this laptop. I’m not a fan of windows.

Great performance. I will recommend buying to anyone.

Awesome performance and easy to run and to operate

So far i am torn about this computer. I only use it for work and some light personal things like checking emails, going on LinkedIn and browsing. I have had it for one month and HP Support found that i need a battery replaced, when im typing the keys don't keep up so there are times when i type out a full sentence and it takes time until it all appears on screen and the fan is super loud and goes on quite often. I do like the keyboard and that it has the numbers on the side. So far on Zoom or Google Meet calls for work the sound and video have been great. It is very lightweight and i like the bigger screen so i don't need an external monitor for work.

Love the laptop... its fast and it gets the job done

sleek with a big touch screen windows 11 included

There is no backlight to show the light colored keyboard. Cursor goes all over the place and hard to see where its located sometimes. It is so very unproductive, one accidental hit on the left corner, Microsoft shows up. You place the cursor and it types somewhere else.

PC is a great size and works well for all my needs.

The computer works great very simple however it’s not even been a year and it already says I need a new battery. Idk why bc it’s always plugged in. ?????

The silver keyboard is a big problem. Not only are the keys silver, but the text on top of them is even lighter! The keyboard is not backlit, so you must use it only in great-lighting situations. I purchased this online after reading the great reviews. I am shocked that no one mentioned this issue. I use the computer in areas without direct or low lighting, making the keyboard impossible to use.

Paid a full price for new laptop and Bestbuy is giving a refurbished laptop. I have purchased in september 2023 and there are folders "Recovery" dated back in July 2023 and "PerfLogs" folder back in May. I was happy that I got a good deal but now I know what Bestbuy is internally doing. Bestbuy is ruining it's brand by being double standard.

It is slower than my 2015 HP Pavillion Core I5 8th gen, 128gb ssd. Fans come on all the time and stall it out. I stopped running or deleted all the add ons at start up that it comes with and it still struggles. Get something else. I only use it to run microsoft office and microsoft teams webinars. Very diappointed. I would have just removed everything off my old laptop and started fresh if I knew a brand new model was going to be worse and slower. Would have taken the chance on it breaking. Bad buy. Screen has issues in dual screen mode thru HDMI. It has blurred spots in many areas and doesn't react well..always stops in the middle of my typing. It's quite annoying. Wish I could return it still.

Very lightweight (in a cheap way) and already crapped out on me less than a year later. They don’t make them like they used to.