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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,826 reviews
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no fingerprint in this device and screen quality is too low toch isnt working as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pretty decent computer for a whole year. Then it just stopped working. Took it to Geek Squad and they noticed the blinking power light indicating it had a fried motherboard. Out of warranty cheaper to just get a new one. $800 for a year of use. Would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop all the best features for the price point. A computer with better specs than this would be well over a grand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Recommendation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I love it so much. I needed a laptop and a friend recommended it. I'm greatful to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Needed to update my old one and love the number keypad on right side of laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP products!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop surpasses anything I’ve ever had in the past. Extremely fast and great graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of new laptop went well, however program installation and transfer od data from old laptop took2 extra visits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but set up was challenging due to being in S Mode. After figuring it out, all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop to do schoolwork and this seems to do the trick. Didn't want a big one, this is just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and durable. Fits in a backpack for a college student. My best laptop purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Works well and is easy to setup and use! I recommend it to everyone who is looking for a good product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than windows 11 s mode and entry level graphics, no fingerprint unlock everything else is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in Battery Life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC speed lives up to expectations. Disappointed in the battery life. Doesn't live up to advertised amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I use it everyday for school and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, a little slow surfing the net. But good quality screen display. Stable presentation does not freeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my HP laptop, I have bought other brands in the past and now I only buy HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with nice features, I needed for my coding study and it works perfect so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop. The only thing I wish is that it the keys were backlit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-15.6 TOUCH-SCREEN LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Item is good only that you didn't give me the product key to access my Microsoft office package

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t power thru any tasks. Doesn’t handle Lightroom, cricut etc

    No, I would not recommend this to a friend