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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,826 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, I'm so happy with this computer. I will recommended people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my wife as a gift, she likes it alot. I was able to move the old laptop data with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for the price i paid. caught it on a great sale. very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this laptop! I like the feel of the keyboard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ports did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the ports to this laptop worked. I returned the laptop after paying my IT person to try to test and fix the HDMI and USB-C ports. Even the regular USB port wasn't working well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better price for the product, little heavier when compare to envy model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic HP Machine. It is doing what I need it for. It is fast, reliable and effective.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen issue few weeks after buying

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within few months screen started flickering.. doesn’t turn on sometime. No support from HP or Best Buy. I would never buy this HP laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this laptop and its okay but the battery needs a little improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy at this price, good configuration and display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, I personally like the keyboard its wide so i like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a good laptop. Was looking for an upgrade from an old Dell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working fine.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year. So far, so good. This model replaced another HP which lasted 7 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, eve though HP has a lot of apps that makes the laptop slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. recommended it to all. wish it had keyboard lights

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    slow and clunky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a relatively inexpensive computer. still not worth the money. unfortunately i missed the return date (which was only 2 wks). would NOT repurchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product I am glad with it and the quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not want to do this all is well. I am enjoying my purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super & Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super and Excellent laptop with moderate Features at a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP HAPPY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my new laptop waited for the sale and in not disappointed

    I would recommend this to a friend