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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,826 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the affordable price. Good deal..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed works excellent! Very reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, really love this laptop, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features on this PC. Really happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good except that it doesn't have lan network connector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase, I am so happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product I enjoyed this computer with the high specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont regret my purchase at all, I would go for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could have been good save for a terrible WiFi chip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awful. Two issues: Wouldn’t stay connected to WiFi, and the display isn’t fantastic (reds are more maroon). With regard to WiFi I did some googling, and it has the Realtek 8821CE chip. This thing is positively PLAGUED with problems and has been for a long time (google it). HP made a bad decision to use this chip despite a long history of issues (chip shortage maybe? It’s obviously available). Worse yet it uses a 1x1 configuration which has a single antenna and greatly limits speed. Not what I’d expect from HP and certainly not in any laptop over $350, particularly any i7 16GB model. This was intended for a non technical user and with its WiFi disconnects/refusal to connect, isn’t going to cut it. Returning. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everyday use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use and working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer, can always count on BESTBUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the listed price.. This laptop is a good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchased work fine and it portable very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop! Love everything about it. Great HP!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok key bored dont light up and keys are hard to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Would buy again. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for home use and work use for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop Very nice Very very very nice Very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. It performs very well in all categories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely unsatisfied within two days the geek squad told me the motherboard was fried not have a replacement in stock. New one is late on delivery.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but too expensive, wish I would’ve purchased an Apple laptop

    I would recommend this to a friend