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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,826 reviews
  • Rated 1 out of 5 stars

    Failed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is poor. Sales of an encrypted laptop is wrong. After spending time and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible build quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keypad buid quality is very very bad. You feel like touching 100$ laptop.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      Thank you very much for your review. I am sorry to hear that the product you received did not meet your expectations. We build our devices with the intention of providing a reliable experience for our customers, but, of course, things don't always go according to plan.

      We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com to see how we can help.

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    dont buy anything from here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible sold bad products wifi on this is ten times worse the on phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality laptop for all around use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around quality laptop with long lasting battery and at an economical price. Perfect for work or students.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen for my needs - processor speeds very fast & responsive - intuitive user display -- overall very happy with purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality. I think the product finishing not good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great deal in best price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop as its having good battery life and the speed of the proceesor is also amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad very erratic when power cord is plugged in

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop with a great speed, battery power and feature rich. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great features love the design sleek look

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop. powerful also great price from bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Best money worth.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little gene. It works like a charm. Touch screen works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Wonderful Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supremely satisfied with this laptop. I would recommend it to anyone who desires to upgrade or to just to purchase an excellent computing machine for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop my daughtee has gold me that it works wlnders for college and she really likes it. Its light to carry ut charges fast and has a good screen

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light and quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a laptop to work remote. For what she needs, it is more than enough. It does everything she needs it to do and it's super light, easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Touch-Screen Laptop w/16GB memory and 512GB SSD is exactly what I wanted for my personal use! It has what I need for my files and family pictures and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Would recommend for students or professionals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great for work or school purposes, also can be used for gaming. The touchscreen is a nice feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    15.6" HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a light weight easy to use laptop. I love the touch screen option and the screen is a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP delivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter has this computer. This computer delivers all that is advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mauricio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, item was easy to set. Windows has to have Computer Management feature ti be used by user, not microsoft account

    I would recommend this to a friend