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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,826 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast and excellent. Easy to use.Definitely i would recomanded.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop --fast -no problems even though it was an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer i like so much people buying under 1000 dollars i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always be my #1 pick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school work and other miscellaneous tasks, it has great storage. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid configuration for home use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid system delivered quickly. Great combination of speed and value for home users.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, very responsive. A bit of a learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it so far. It has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best system for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, smooth streaming of games and videos

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    A Great Fast Computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so much speed compared to my older HP. There is a learning curve with Windows 11. I love the touchscreen, my older one was too and spoiled me. That is why my new one had to have it. I cant wait to do some video editing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College freshman gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this HP 15.6 Touchscreen Laptop with 16 GB for our grandson as he is beginning his college career. His father said it would be perfect for him. Purchasing online was easy and setting the pickup for him at a Best Buy close to him was also easy. He was very happy to receive it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad buy, but not a pc for gaming obviously

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Decently. Screen is nice and bright from all angles. I wish I could turn the track pad off but oh well. Can run games in terms of power, but doesn't have a proper gpu so there are some graphic glitches. I'm currently playing Diablo 4 on it and the only issue I have is flickering shade/shadows

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my niece as a Freshman in college. She’s very impressed and excited using and owning it. She’s loving it. The touchscreen features, speed and overall function is amazing. She offers no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Happy Wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works easily, very lightweight and has all the keys easy to use and see. i got this as an early Christmas present from my husband, mike, and like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and I love the touch screen! As a senior citizen I struggle with a touch pad and mouse, but the touch screen is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secretary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Best Buy, I am thoroughly please with my purchase. You can not beat Best Buy and its prices. Angela Daniel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY TO HAVE IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a laptop in several years. I'm not a tech person and don't know much about computers. This PC works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kazi Pappu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, I have been using more than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big improvement over my 3-year old HP Laptop. I installed Ubuntu 20.04 as a dual boot alongside windows. Compared to my old laptop, the screen is sharper and crisper even though the resolution is the same, the speakers have fuller bass response, keyboard touch feels more comfortable, compile and build of packages in Linux is about 2x faster. Really nice upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Satidfief

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big drawback is that my battery life is not good. When the computer is on,although I am not working on it very much, I may get only about 4-5 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy. Has the options i needed. Salesman Matt worked to get the machine since the store didn't have in stock.

    No, I would not recommend this to a friend