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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2825 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,825 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good entry level laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom as her labtop went out. She loves it. If someone needs a labtop that does what you need without over complicating and has a good amount without needing to upgrade, this is a good entry level for you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is lighter in weight than my other laptop and is easy to use. I also like the fact that it is touchscreen like my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pessimist specifications hide what is great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the specifications said it only had 2666 mhz ram but it actually came with 3200 mhz ram. nice surprise. ram is also upgradeable and works at the xmp rated cl and frequency even if it doesn't support xmp. this may only be with some ram that do a good job of integrated their xmp profiles into the system. ended up downgrading to windows 10 because of a windows 11 update that downgraded memory bandwidth. except windows 11 is great for 11th gen and up for using less ram and also has better directx12 support. benchmarks really should use directx12 to show the difference between directx12 on windows 10 and 11 on intel igpus. in any case Im probably gonna to upgrade the ram one more time and ill essentially have a 16gb ram igpu which will be neat. been playing ratchet and clank rift apart and beat the game. its difficult to determine whether the latest update made me unable to play the game at 25-30 fps or if it was windows 10 or a chipset issue from using windows 10. one problem with the drivers is they only support windows 11. the windows 10 drivers are for an entire different configuration of the system. in any case I beat ratchet and clank and I should expect to be able to play video games at 20 -25 fps at 1280 720p in most games. maybe not the remnant but most games. although probably not final fantasy 16 when it comes out on pc. but any ps5 game that supports 4k 60 fps should be playable on my machine in the future from 20 -25 fps at 4k. currently using an inland 2tb drive with the system. taking apart this laptop is a herculean feat. you basically have to stab at the sides with a credit card after youve removed all the screws including the hidden ones in the rubber feat. that being said the clips made the computer quite sturdy. long story short the ram is replaceable and I recommend 2 x 16 kingston cl 20 memory for this laptop. do your self a favor and buy this and only this for the laptop. it will work great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great computer, touch screen super fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My four year old laptop was amazing and I was willing to keep it forever, but sadly I fell and cracked the screen. Since my next session of school was starting the next day I needed a laptop that would work for my college classes as well as the other application I use on my computer. This computer has been a rock star and I don’t miss my previous laptop. It loads up quick, runs my college classes perfectly and lets me use my other programs and applications. Great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this over a month and I must say its a great product overall. I ve have been using it for programming and have installed a tons of software with negligible change in processing speed. One issue i could see is that sometimes it doesn’t work with a feeble wifi( my other laptop still works at same speed) but this is solved by switching off and on the wifi. Battery life is also decent I must say with the tons of software it runs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Perfect-Laptop-4-Next-5Yrs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for my daily work, superfast with heavy-weight development tools including docker- also not bad with a wide display of movies and good enough relaxing music always handy

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has very good battery backup. Speed is good and user friendly. Touch works really great. Overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Happy buyer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quickly. User friendly. Large screen, but not bulky for travel. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Compu

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my personality. I love it , very fast and easy to manipulate

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good purchase quality/price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for handling administrative tasks. HP it’s a well known brand and the resolution and quality overall is really good. Thinking to give it to my son 8th grader and buy a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Laptop with Great Professional Focus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop during the pandemic to help with work from home and contract work. Ended up really liking the memory, processor, and number pad in using SPSS. Virtually no slowdown.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Love My Lapton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size, the speed and most importantly, it is easy to travel with because of the low weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    First laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first laptop purchase for our household as we transitioned from a PC. The large screen is perfect and the touchscreen makes navigating a breeze for us as we adjust to using the built-in mouse pad. It's also nice to have the option to add our wireless mouse, since that's what we were accustomed to using, but not necessary. It also is super fast and has large memory. We are so happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for work and I love it. Very light weight, great speed and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome performance, battery life and storagespace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I would definitely recommend this laptop! It has plenty of storage space and awesome performance. I can have 10+ tabs open in my browser along with multiple apps and I have absolutely no issues with performance. Also, the start up time is the fastest I've ever seen. (I would say less than 30 seconds!) The battery life is great as well. I can go about 2 days without having to plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. slim, fast, efficient. runs excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Very fast with intel's best processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and modern design. Touch is flawless and with i7 processor, laptop is super fast. Very prompt and doesn't hang

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP laptop computer. Speed is great, lightweight to take anywhere, battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer overall, a couple hardware issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is fast and reliable. I am having trouble with my trackpad. My mouse isn't working properly so I have to make an appointment with the Geek Squad to do a hardware check. Other than that I love all the features it has. I'm able to work on different tabs simultaneously and seamlessly. The battery life is incredible. My microphone sometimes goes in and out, which I will address at my appointment. I will update upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! I have used it for school, work and our buisness. Holds a great charge and not had any issues with it after almost 3 years. Definitely recommend!

    I would recommend this to a friend
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