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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 620 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the touch screen, speed, price, weight, and battery life of the 15.6" Touch-Screen Laptops. They appreciate the convenience of the touch screen, the fast performance, the affordable price, the lightweight design, and the long battery life. However, a few customers have concerns about the visibility of the silver letters on the silver keys and the intrusiveness of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 620 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Laptop for about 6 months now and am happy to report that it has performed flawlessly during this period. I’ve had good luck with HP laptops in the past and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing missing is a DVD Drive. The sound quality is very good as well as the display. It was easy to set up. I had to disable the S mode to install my adobe and google apps. The HP and AMD Radeon apps for the sound and display settings work great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I would buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy. kb little clunky but i can get over that. fast and easy to use. its my first hp so I am hoping that i get a long good life out of it. I only use to surf the net and do taxes etc etc

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp touch screen 15.6" laptop. It is everything I thought it would be and more. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to do some light work on and surfing the internet. Works well, battery is holding a charge well even after a year and I'd definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop ever! Easy to setup and use we like Thank you very much for the Best Buy great service and fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Just as described!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase! Works great and love the touchscreen feature. Only used a few times but have no problems and worth the purchase. Also came with three months free of virus protection so that was a plus. Item came as described and shipped fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my granddaughter and she loves it!She really loves the touch screen, it is so easy and helpful.My granddaughter is in collage and this computer is just what she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A good little laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is perfect for me. It has everything i need for the work i do. No bells and whistles, which i would never use. I would recommend this to people who want a laptop Like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 3 out of 5 stars

    Decent for a great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was on sale. Of course the more you pay for your laptop, the more capabilities you can have. But this laptop offers a very good price and gets the enough jobs done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my purposes. Email, internet, some streaming videos, uploading pictures and videos are good. Graphics are a little light for my eyes. I had to adjust the background color and tilt the display to an angle that suits me. Well worth the price of the unit though. I prefer a desktop for my office work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful Laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I am buying an open box computer. It's amazing with reasonable price. It's good as buying a new. Never like ti purchase computers other than Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Slight delay in arrival, but given the supply chain issues we are currently facing it was very understandable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas purchase for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mom for Christmas. She absolutely loves it, and it is very easy for her to use. I was able to enlarge the text size for her. This is absolutely perfect for her.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Touch away, it's a good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything my 11 year old needs for school and games. Would definitely purchase again if I had to and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this little laptop. The screen resolution is great. I added a wireless mouse as I don't like touch pads and I am not used to touch screens. Great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have the best luck when I own a HP product. I love having the touchscreen option and the screen is a good size. Can definitely recommend a Hewlett Packard product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LT! It is slim and easy to use. Easy to set up. Excellent for what i need and especially for the deal I got on it. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd HP laptop I have purchased from Best Buy. Sales folks always seems to be knowledgeable and helpful in selecting the proper laptop to meet my requirements. An easy, convenient store for computers and peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vey light and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this PC because it is easy to use and set up, except one thing the keyboard keys is very fast and I have to be careful because the cursor jumps up or down quickly.

    I would recommend this to a friend