Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 620 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the touch screen, speed, price, weight, and battery life of the 15.6" Touch-Screen Laptops. They appreciate the convenience of the touch screen, the fast performance, the affordable price, the lightweight design, and the long battery life. However, a few customers have concerns about the visibility of the silver letters on the silver keys and the intrusiveness of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 620 reviews
  • Rated 4 out of 5 stars

    Works for my needs

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just shop and pay bills. Seems to be great for this. On the downside, it does not stay charged very long. I can't dock this laptop but I dislike that laptops are no longer putting cd/dvd players in laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Touch-Screen Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, easy to set up, Only reason for four stars is that I didn't pay enough attention to numeric pad on right hand side. It affects my ability to type as I normally don't have that additional pad to the right. Just have to get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy a computer. The sells person looked at the one I stated I wanted. He went and found it in a box. Then I was checked out. They also took my old computer for me to the right location in the store. It was a very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This laptop. I am of a fan of HP products and bought this one to replace my previous laptop that I had for over 5 years. HP has done it again with a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15.5" HP. Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues until Noelle at Geek Squad Sarasota straightened it allout in just a few minutes. She was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brick and mortar still shorter (wait time)!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still, there's nothing like the ability to walk into a store and get what you want. Best Buy changed their business model (for obvious reasons) and it has worked out beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compete with the PROS !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop fit the needs of our daughter in school--the school provided laptop was a little marginal on the memory needed for her to perform what she needed to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase for a teen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our 15 year old niece as a late Xmas present and she is very happy with it. She uses this laptop mostly to watch Netflix and Hulu as well as play video games.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with the stylus I also bought. The visuals are digital looking, not very clear and sharp. On the larger side. Did like that it’s touch screen and has 10 key.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop, Now, that we are home so much due to Covid we have several meetings on zoom. This tablet is great. Much better then using my tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase so far. Easy set-up and no issues. It’s great for my needs & the price was attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP to replace HP Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace older model. Great choice and it works well. Glad I bought another HP model, very familiar with features and the power cord matched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. It was purchase for business use. I would have been nice to have two ports so I can connect printer and phone charger at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top for someone who doesn't use a computer for a whole lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop! It was the perfect price. I normally get Dell computers and decided to try a HP. I am so glad that I bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter for school. It seems to be working well and she says it does everything she need for school and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Laptop for at home use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale and exactly what we needed for just simple use around the house! Fast and reliable so far! Graphics are good and sound is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE PURCHASE THIS ITEM FROM BEST BUY IT IS GREAT AND WE LOVE IT.WILL BE LOOKING TO GET ANOTHER ONE SOON FROM THEM AS WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Edition

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my daughter needed for her college classes. Easy set up and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited to get this. Got it because Window 10 was dying. It's not for gaming, but it's all I need.

    I would recommend this to a friend