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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 620 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the touch screen, speed, price, weight, and battery life of the 15.6" Touch-Screen Laptops. They appreciate the convenience of the touch screen, the fast performance, the affordable price, the lightweight design, and the long battery life. However, a few customers have concerns about the visibility of the silver letters on the silver keys and the intrusiveness of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 620 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t hard the laptop 6 months and it comes on when it wants to. When it do come on, it stay on for a few then when you get good into your work it flickers off and shut back down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I feel bad I can’t give 0 star

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed with this, I can’t work nothing for school, I can’t download from gmail nothing, need to download apps and to pay for that if you want to download anything with word

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already quit working. And i havd to drive an hour away to either see if they can fix it or get a refund. Im so done with shopping at Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received defective item. Extremely loose keyboard. Will he returning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good conputer, very fast an touch screen, good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item they sent me was not what I ordered so I sent it back. And the one I wanted was no longer available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop must have been dropped during delivery. Sound cable was shorted out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should not be on the market. Returned. A waste of money. Buying Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Laptop with outstanding features and options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 10-key available on this laptop and the ease of setup and use was fantastic. It is very light and the touch screen availability is a great feature for this laptop. I would highly recommend this to others!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Works well and its fast. I use it for normal school activities and projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been a wonderful laptop, i own two fro my college kids, and it has everything they need init .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't to bad for the price. It has pretty decent performance. It is super fast until you decide to get out of S mode. I do with that it came with 2 sticks of RAM. If you need it for school work, this will do the job. Most likely, the 256GB SSD is a NVME type as a lot of these current laptops are pretty much going that route with an optional 2.5" SSD expansion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen Laptops - AMD Ryzen 3 - 8G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP products are always great. After 3 years still works.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    10/10 superb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely computer! It was amazing and the touchscreen is sensitive!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and such a great laptop i would recommend this one for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product , fast shipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Laptop , super light and super fast love the color to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ain’t no stopping him!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new laptop. My son lives with Autism and cognitive delays but he knew exactly what to do. He is unable to write sentences he knew exactly what bottom to hit and spoke to the computer to navigate it to where he needed to go to Google Classroom. I was truly amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what I need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven’t used this laptop a lot yet, it was easy to get started and has a good feel to the keyboard. Battery life seems to be good, although again, I haven’t used it a lot over the holidays. Screen has good clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEPHEW LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product ontime , in store pick up . Laptop Fully charged quickly and madr accesing software easy. Purchased for my nephew who needed it for vityual school , the system works efficiently for whst he needs it for

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    senior novice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for my use. The touchscreen allows use without using the finger pad. There is no need for a separate mouse. I have a problem with setting up a docking station. I suspect the port on the laptop is not compatible.

    I would recommend this to a friend